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NatWest: Fixed Rate Mortgage reviews

4.62
Based on 205 reviews, last reviewed 14th Jun 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
73%
See only 4 star reviews
13%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
13%

Latest highest rating:

5

Remortgage with customer focused interests! Took out a remortgage after previous one ended fixed term. Natwest provided an offer, the interest rates then dropped and so was the interest rate on ... Read more Reviewed on: 14th June 2026
Maria De-Ninis's avatar
Maria De-Ninis

Latest lowest rating:

1

Online mortgage has been inaccessible for 2.5 years! Reference number: 84261762 I have not been able to access my online mortgage for 2.5 years because of their faulty IT platforms/systems. And of course... Read more Reviewed on: 21st October 2024
CMBS's avatar
CMBS

About this product

NatWest is a financial services provider offering a range of products and services. Its fixed rate mortgage will offer a set interest rate over a specific amount of time, usually between two to five years, but sometimes ten. It’s important to be confident that you understand the terms, conditions and interest rates of a mortgage. Always ask the lender or an independent advisor if you need help understanding your options.

If a fixed rate mortgage seems right for your circumstances, find out how satisfied homeowners are with NatWest’s product. Our NatWest fixed rate mortgage reviews are written by genuine borrowers with real experience of the lender and product. Gain valuable insight to make an informed decision when taking out your mortgage.

Learn why customers chose the fixed rate mortgage and how satisfied they’ve been throughout the term. Read about the application process and how supportive NatWest was throughout. Find out more about NatWest’s customer service and how well the provider solves its borrowers’ issues. All of this and more can be found in our NatWest fixed rate mortgage reviews.

If you’ve ever taken out a NatWest fixed rate mortgage, write a review on Smart Money People today. Why did you choose the lender and product and are you happy you did? What are the main pros and cons you’ve experienced with the fixed rate mortgage? Don’t forget to include whether you would recommend the lender and product to your family and friends. Share any experience you have with the customer service team. Whether good or bad, write a NatWest fixed rate mortgage review today. Together, we can help people like you make better financial decisions.

NatWest Fixed Rate Mortgage reviews (205)

Review of the NatWest, Fixed Rate Mortgage:

Mortgage

5
My first home was mortgaged with Halifax and my current home is mortgaged with NatWest. I never had a bad word to say about Halifax but I would say that NatWest have been more incontact. The app is really quite good as I can see exactly where my mortgage stands and I can access this at anytime, their call centre staff seem knowledgeable and the waiting time hasn't been too long when I've needed to phone. The only thing I would say is that some of their processes are a bit in the stone age... Like having to send a written letter in to update your contact details? There's no real reason why the call centre staff should be prevented from updating your details over the phone but I suppose it did make me find out where my local postbox is! Reviewed on: 5th March 2023

Mortgage

5
So easy to do and was informed every step of the way Reviewed on: 18th February 2023

Helpful

5
This was the first time I have had to get a mortgage by myself and the people from NatWest support me from start to end. They were so knowledgeable and helpful! Customer service was next to none! Fantastic Reviewed on: 18th February 2023

Amazing products from bank

5
I've been offered the best mortgage rate from Natwest and they're simply best and no issues till now. Also, recommended to my colleagues. Great work by Natwest team. Reviewed on: 18th February 2023

Very helpful and stress free

5
Upon application of several banks for a mortgage, I found NatWest was the most helpful, and made applying for a mortgage stress free, and was able to process everything very quickly. Reviewed on: 18th February 2023

NatWest helped us buy our first home

5
Through all worry buying a house NatWest accepted us which has lead to our lovely home Reviewed on: 18th February 2023

A1 Service

5
Very user friendly and easy to understand. Reviewed on: 18th February 2023

Professional. Service

5
Excellent advice, all queries answered, easy to apply Reviewed on: 18th February 2023

Excellent recommendations

5
Friendly staff . They listened to our specific financial requirements for the mortgage and it was quickly arranged and gave us the piece of mind we needed Reviewed on: 18th February 2023

Remortgage

5
We remortgaged recently. The process was quick and the mortgage advisor was really helpful and knowledgeable Reviewed on: 18th February 2023

Convenient, smart, safe

5
I check my balance using the NatWest APP a couple of times a day - it’s the best out of all my various banks. I love how easy it is to send money, transfer money, check if a new payee is authentic. See my balance on my mortgage is very very satisfying- watching it go down every month is rewarding!!! Well done NatWest Reviewed on: 18th February 2023

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