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NatWest: Personal Loan reviews

4.06
Based on 148 reviews, last reviewed 12th Jun 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
74%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
4%
See only 1 star reviews
14%

Latest highest rating:

5

Easy to use. Easy to use. Each step well presented, therefore quick and easy to get through Reviewed on: 12th June 2025
Adam G's avatar
Adam G

Latest lowest rating:

1

Worst bank and I have seen it go good to... Worst bank and I have seen it go good to terrible Reviewed on: 30th March 2024
Sajid K's avatar
Sajid K

About this product

NatWest personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our NatWest personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a NatWest personal loan, we'd love you to write a quick review too.

NatWest Personal Loan reviews (148)

Review of the NatWest, Personal Loan:

Do not take a loan out with Natwest

1
So i took a loan out for 15k just before the war in Ukraine (after which prices for everything spiked) i was paying £380 per month back, after a year finances were really strained, i was missing meals etc... I found Natwest had a consolidation loan on their website with a lower monthly payment which would have saved me about £200 per month. I requested to change across to it and I was rejected. I had never missed a payment on my current loan and I am currently in the same situation as many others where I am missing meals, trying to juggle other bills, most of the time i'm barely keeping up with other bills and I just feel like Natwest were useless, the staff were apologtic, but that is their job and overall i feel very let down by them. I have banked with them since I was old enough to open an account and I'll be finding a new bank and once this loan is paid off, as I want nothing to do with them. Reviewed on: 23rd January 2024

Great service

5
NatWest is the bank to bank with, as it has very helpful service and support .Always offering help in hand .Everything is done according to service provided as mentioned in NatWest website .Thank you Reviewed on: 8th April 2023

Goof

5
Good thankyou will use again thankyou Reviewed on: 5th April 2023

Poor offers to loyal customers

2
Like in the title Natwest has very poor, high APR offers on personal loans. I've got very good credit score and all I was offered from the bank was 12.9% APR. Went to Sainsbury's instead and got 4.8% APR. No brainer Reviewed on: 9th March 2023

Amazing Deal

5
I got an affordable personal loan from NatWest and I did it from the comfort of my sofa through the App. Amazing!! Reviewed on: 26th February 2023

Easy to understand and straightforward questions

5
It wasn't an overly lengthy process as anticipated and the checks were quick. It was a good experience Reviewed on: 24th February 2023

Hassle free, transparent and reliable

5
Majority of high street banks give you umbrellas on a sunny day, and take it back on a rainy day. Except NatWest, offer you help at the time when it’s most urgently needed, love them for life. Reviewed on: 24th February 2023

Easy smooth application

5
Customer service excellent highly recommend Reviewed on: 22nd February 2023

Excellent and prompt service.

5
I have been banking now for many with no problems or issues. Highly recommend Reviewed on: 22nd February 2023

Happy with all services

5
Happy with services I currently receive from NatWest Reviewed on: 21st February 2023

Best Bank ever

5
My personal loan was so easy to get, and the funds quickly went into my account, The interest rates were good. I've nearly finished my loan thankyou NatWest. Reviewed on: 21st February 2023

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