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NatWest: Select Account reviews

Name: Select Account
Rating: 4.56 (711 reviews)

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4.56

Based on 711 reviews, last reviewed 9th Feb 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

82%

11%

Latest highest rating:

5

Good experience Good experience and I recommend it to everyone Reviewed on: 9th February 2026

Latest lowest rating:

1

ihave been with the bank for over 30 years i had an... ihave been with the bank for over 30 years i had an overdraft which i only got couse there was a mix up with the money they never ever gave me and inc... Read more Reviewed on: 29th May 2025

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About this product

The NatWest Select Account is an award winning basic current account helps you manage your money in one place, with no monthly fee.

The Select Account can be managed via the mobile banking app and there is an option for a short-term overdraft if you meet the eligibility criteria.

NatWest Select Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Select Account reviews (711)

Review of the NatWest, Select Account:

Lovely bank

Very nice helpful bank. Would highly recommend Reviewed on: 3rd March 2023

Happy with Natwest

My local branch is easily accessible to me. Reviewed on: 27th November 2019

Excellent service

Great customer service. Great bank very personable Reviewed on: 22nd November 2019

Very Straight Forwadd

Their customer service is very straight forward and very fast in processing queries. Was abroad last year and kept on getting my card blocked due to the dodgy ATMs, however the staff were always understanding when I phoned. Reviewed on: 21st November 2019

Absolutely amazing App!!

This App has changed my life. I dont know what i would do without it. Amazing features and caters for all needs Reviewed on: 6th November 2019

Love the app

i can't think of what i'd do without this app. Going into branch is a distant memory and i can contact a member of staff directly through the app now anyway. Reviewed on: 6th November 2019

Excellent

Natwest are brilliant. Customer service was bang on when I needed anything and the Twitter team are extremely helpful. Reviewed on: 5th November 2019

Great bank with great online banking application

I have got a select account in this bank and I am very pleased with it's online banking and the type of services it provides to their customers.i give it 5***** Reviewed on: 9th June 2019

Great customer service

Always happy to help when you pop into the branch. Reviewed on: 16th April 2019

Poor customer service

Not a good experience at all. Would not recommend. Reviewed on: 15th April 2019

Family Banking

Myself and family members have always banked with Natwest. They provide an outstanding customer service. I’ve never had a bad experience with them. Reviewed on: 10th February 2019

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