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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.83 (950 reviews)

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4.78

Based on 950 reviews, last reviewed 12th Jun 2025

90% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Excellent customer service Excellent customer service always got your back, no problem is to big or to small.An outstanding bank that is always there for it's customers and puts... Read more Reviewed on: 12th June 2025

Latest lowest rating:

1

Reward voucher not accepted, B&Q Exchanged £100 of rewards for a £100 B&Q voucher, however B&Q will not accept the voucher and NatWest won’t cancel the voucher and refund back to the ... Read more Reviewed on: 20th June 2024

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (950)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

The bank that offers you rewards while you spend.

The Natwest Reward Account offers great savings on direct debit transactions for a reasonable monthly fee. The banking app has many easy to use functions e.g saving money by using the round-up function (option to switch on or off), monitoring your income and expenditure, facial and finger ID verification. Reviewed on: 27th February 2023

Cashback and Rewards!

Make around £5 a month just using this account. Easy to use app, perfect! Reviewed on: 27th February 2023

Great app

Fantastic app so easy to use. All I need in a banking system from paying bills to getting a loan, could not ask for more. Reviewed on: 27th February 2023

I can now commit to more community voluntary work

I’ve always enjoyed NatWest’s online banking - now the app has taken the convenience and efficiency of banking to a whole new level. It’s changed how I work and where I work. It’s enabled me to volunteer more as I have that peace of mind I can sort paying bills and checking balances 24/7. Reviewed on: 27th February 2023

Natwest

Been banking with Natwest for over 20 years always a great service with anything you need. Reviewed on: 26th February 2023

Brilliant app and rewards

The app has everything you need and credit scoring. Good saving rates. Reviewed on: 26th February 2023

Had to sign up as a sole account for a joint account.

Wanted to switch from about her bank joint account. To do I had to open a sole account and then upgrade to a joint account before switching. However my ID used to open the account apparently not good enough to approve adding a second person to create a joint account. Three stops into a branch and I still had to send off a signed copy. Reviewed on: 26th February 2023

Best British Bank

Brilliant customer service and products Reviewed on: 26th February 2023

Everything at your fingertip

It's an easy to use, comprehensive app with rich features. I don't have to login into the Web app for most day to day things. Reviewed on: 26th February 2023

Fantastic Mobile Banking App

Natwest App makes it easier for me to track my expenses and reminds me of other products they can offer. Reviewed on: 26th February 2023

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