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NatWest: Reward Account reviews

4.79
Based on 983 reviews, last reviewed 26th Mar 2026
2600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026
bemmybristol's avatar
bemmybristol

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (983)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

3
Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Easy access mobile app

5
Natwest customer service is great, their mobile app is very much user friendly and easy access for everything and their response for any application is very quick and prompt. Reviewed on: 19th February 2023

Brilliant account

5
This account works exactly as it says I get rewards whenever I spend money so I get a little back Perfect for my needs Reviewed on: 19th February 2023

Online banking

4
Best online banking ever I recommend it Reviewed on: 19th February 2023

Perfect for my every need

5
My money feels safe with Natwest. I love the user friendly app, it's lay out and simplicity. I won't go anywhere else! Reviewed on: 19th February 2023

It keeps getting better

5
The bank is very good at sorting any problems I have, quick and thoughtful. The app is spot on, I can find all the info i need at my fingertips. Reviewed on: 19th February 2023

I am happy to be able to earn interest on my reward account.

5
I am happy that Nat West keeps me updated with any news and with any fraud alerts. Reviewed on: 19th February 2023

Great app and online facilities

5
Does everything I need it to without needing to go to a branch. Reviewed on: 19th February 2023

The banking app is easy to use. Customer service in event of fraud is helpful and efficient

5
I was subject to several false amazon purchases using my card details stolen from another transaction not with amazon. Nat West refunded me immediately. It was a small amount but nonetheless they acted quickly and professionally to resolve the issue. Reviewed on: 19th February 2023

Loyalty pays

5
Love all the bonuses you get with this account Reviewed on: 19th February 2023

Excellent app

5
Excellent service by natwest and very helpful Reviewed on: 19th February 2023

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