Smart Money People Logo

NatWest: Reward Account reviews

4.79
Based on 983 reviews, last reviewed 26th Mar 2026
2600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026
bemmybristol's avatar
bemmybristol

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (983)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

3
Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Excelent!

5
Excelente customer service. A+++ Reviewed on: 19th February 2023

Best bank by far

5
NatWest are such a great bank - they are always coming up with ways to make it easier for their customers, their app is so user friendly and I love how much I am earning with my reward account. Customer service is always top notch and I am regularly recommending NatWest to friends and family who want to switch, very happy customer for over 10 years of banking with NatWest! Reviewed on: 19th February 2023

Easy, rewards every month,

5
Easiest banking app I have. Always being updated with new features. Paid for having the account just by logging in and having direct debits which covers the monthly charge and more. Reviewed on: 19th February 2023

Happy

5
They are a reliable bank. Ì want my whole family to use them Reviewed on: 19th February 2023

Excellent service

5
I have introduced NatWest to my family and my colleagues. NatWest is not just a bank, it's a community! Reviewed on: 19th February 2023

Brilliant bank

5
Fabulous bank great customer service Reviewed on: 19th February 2023

Excellent app & easy to operate

5
This banks app is excellent .it service is great Reviewed on: 19th February 2023

Excellent service

5
Makes modern day banking so easy Reviewed on: 19th February 2023

Great bank

5
Great app and easy to use. Rewards for using my card on various retailers Reviewed on: 19th February 2023

Customer Services

5
Always provide a great customer service and value the customer Reviewed on: 19th February 2023

Do you have a different NatWest product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from NatWest?

  • Life Insurance

    from NatWest 5.00 from 3 reviews
    NatWest
  • Tracker Rate Mortgage

    from NatWest 5.00 from 5 reviews
    NatWest
  • Rooster card

    from NatWest 4.94 from 17238 reviews
    NatWest
    View all products