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NatWest: Reward Account reviews

Name: Reward Account
Rating: 4.78 (971 reviews)

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4.78

Based on 971 reviews, last reviewed 20th Feb 2026

1500% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

They helped me set up online banking as the branch s... They helped me set up online banking as the branch sadly closed .Staff were so patient and helpful.The reward account suits my needs well and rewards ... Read more Reviewed on: 20th February 2026

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025

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About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Reward Account reviews (971)

Excellent bank

I have been banking with Natwest all my life, still have the same bank account set up by parents all those years ago. The online banking is so easy to use. Great customer service. Reviewed on: 18th February 2023

Trustworthy and easy accessibility

I have been a customer of Natwest since 2017 when I first moved to UK. Have been using multiple products. They have a great digital banking (online, apps etc) and physical bank branches at convenient location. The staffs were always very professional and helpful. Reviewed on: 18th February 2023

Undoubtedly the best

Natwest Reward Account is the best I've used in the UK, more convenient, advanced and highest service standards. Reviewed on: 18th February 2023

Incredible bank

I’m NatWest client for im super happy with them Reviewed on: 18th February 2023

Safety with my account

Any problems on my account take me time to puzzle out, but a phone call helps me to safely solve my problems. The friendliness I receive is above reproach. Reviewed on: 18th February 2023

Really good service

I have banked with Natwest for 22 years and never had an issue. Recently I have been speaking to an advisor on the various products and it has definitely helped me manage my finances and savings. Reviewed on: 18th February 2023

Excellent Service

I have served by Natwest Bank staff in a nice way. I have received some guidelines to improve my credit Score. I am grateful to Natwest. Reviewed on: 18th February 2023

Well worth changing to the reward account

I must admit that I was sceptical moving to a paid for bank account , however, the benefit received out way the charge. I like the way it integrates with other products and services offered by NatWest. Reviewed on: 18th February 2023

Easy to use and get rewards back each month

Staff always helpful and app is easy to use Reviewed on: 18th February 2023

Dry user friendly account

Easy to use, great to monitor various accounts and feel safe with all the security which gives me great peace of mind. Reviewed on: 18th February 2023

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