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NatWest: Reward Account reviews

4.79
Based on 983 reviews, last reviewed 26th Mar 2026
2600% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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8%
See only 3 star reviews
1%
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1%
See only 1 star reviews
1%

Latest highest rating:

5

Natwest Reward account great return on direct debits. Reward account only £2 pm.gives great return on direct debits ....only 2 gives £4 pm .Soon mounts up by end of year. Reviewed on: 26th March 2026
bemmybristol's avatar
bemmybristol

Latest lowest rating:

1

I recently experienced raising a dispute through Nat... I recently experienced raising a dispute through NatWest, and I have to say, the process has been incredibly complicated and frustrating. The process ... Read more Reviewed on: 18th November 2025
Madalina M's avatar
Madalina M

About this product

The NatWest Reward Account allows you to earn rewards from direct debits and spending at NatWest’s partner retailers.

Rewards can be exchanged for eGift cards or cashback, or you can choose to donate them to charity. This current account has a low monthly fee and gives account holders access to NatWest’s mobile banking app.

NatWest Reward Account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Account reviews (983)

Review of the NatWest, Reward Account:

Good simple cash back credit card.

3
Good simple cash back credit card. Used this for many years. Can select when to claim the cash back so can let it build up before I claim it via the app. Easy to use. Reviewed on: 23rd August 2024

Easy and fast

5
The banking is so easy. The app is great and easy to use. Customer service is outstanding. Already recommended my friends and family who have now all moved to NatWest reward accounts. Reviewed on: 18th February 2023

Good experience

5
Whenever I have had issues they have been dealt with. Not too many issues. Easy to find what I need Reviewed on: 18th February 2023

Ease of use

4
Excellent app. Can pay in cheques, transfer, do everything except pay in cash. So much better than HSBC who's app I could not even use! Reviewed on: 18th February 2023

Great bank, best bank!

5
I feel very much supported and on course to achieve all my financial dreams and goals. Reviewed on: 18th February 2023

Amazing experience

5
Since joining NatWest I have never looked back the banking up is so useful and easy to access. Reviewed on: 18th February 2023

Excellent Bank

5
Excellent online banking, easy to use app, good in branch customer service, best bank. Reviewed on: 18th February 2023

Bank that listens....

5
I ave experienced personalised service with Natwest Bank in every area..even in little things as calling to request that ATM machine be loaded with 5pounds notes and it was done!!!! Reviewed on: 18th February 2023

Brilliant

5
Brilliant app.. helpful and straightforward Reviewed on: 18th February 2023

ease of use

4
In life many things are complicated. It's nice to have a banking app that's so easy to use but still makes you feel safe knowing your money is where it's supposed to be and helps you live the rest of your complicated life with a little less stress where it counts the most as we treat our money like it's a member of the family. Reviewed on: 18th February 2023

Love Nat West

5
Great company to work with. Love Nat West Reviewed on: 18th February 2023

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