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NatWest: Reward Platinum Account reviews

Name: Reward Platinum Account
Rating: 4.77 (448 reviews)

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4.77

Based on 448 reviews, last reviewed 30th Mar 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

fast ,friendly and professional service whatever my... fast ,friendly and professional service whatever my issue or inquiry has been Reviewed on: 30th March 2026

Latest lowest rating:

1

Non existent service Have been a customer for over 20 years However the service you may now expect from such a well known brand is Non existent both on line & in branch. T... Read more Reviewed on: 15th April 2024

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About this product

The NatWest Reward Platinum account is for existing current account holders.

There’s a monthly fee for the Reward Platinum account. You get mobile insurance, breakdown cover, travel insurance and other benefits as an account holder. There are no non-sterling transaction fees when you buy with your debit card abroad.

NatWest Reward Platinum account reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

NatWest Reward Platinum Account reviews (448)

Review of the NatWest, Reward Platinum Account:

great value for money

great service always and the app is amazing , just gets better. love banking this way, it's like having my own bank in my pocket Reviewed on: 9th January 2019

Fabulous

I’m not up with the technology but I find NatWest online banking so easy to use and I will be forever grateful Reviewed on: 11th March 2023

A go-to

I have been banking with NatWest for 6 years, I only had good experience, their products are great and app is easy to use Reviewed on: 10th March 2023

Great App

NatWest app is great, very easy to use, navigate and perform banking tasks.Much better compared to some of my other banking apps. Reviewed on: 9th March 2023

Great service, easy to use app

I love the NatWest app and how easy it is to use, and that I can basically do anything without ever having to make a phone call or visit a branch. I pay £20 a month for Platinum Rewards and recently had to use the included breakdown cover. It was easy to contact them, no hassle getting a breakdown service out to me, which I was so grateful for being with my young son at the time. Reviewed on: 9th March 2023

Bank on the Nat West

I don't often go into my local branch, however, when I do I find the staff extremely helpful and friendly, Noting appears to be too much trouble! Highly recommended. Reviewed on: 9th March 2023

Innovative no hassle banking

I'm definitely an "apps" person, and the app for my NatWest Account has been fantastic for a long time, but I also applaud the continuous improvement and innovation. I rarely have a need to go to my branch but on the rare occasion I've had a need to visit, it's a 10-minute walk away (Sutton Coldfield), where I will find very helpful staff. I've banked with NatWest for years, and I've always been very happy. Reviewed on: 8th March 2023

Great bank

NatWest have a fantastic on line service and I have always had a positive relationship. This has lasted for over 40 years. Reviewed on: 8th March 2023

Natwest

Never had any trouble with anything & always friendly Reviewed on: 8th March 2023

Very easy to use the app

Very helpful and pleasant and always willing to help you if you have any questions or concerns Reviewed on: 6th March 2023

Best if the best

Best all round app full and packed with useful features. The bank is constantly making and enhancing the app. Love it Reviewed on: 5th March 2023

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