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NatWest: Rooster card reviews

Name: Rooster card
Rating: 4.76 (17656 reviews)

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4.76

Based on 17,656 reviews, last reviewed 19th May 2026

47% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Great for little ones Handy for parents to control can set chores and saving pots. Regular updates. Reviewed on: 19th May 2026

Latest lowest rating:

1

Happy Always helpful and friendly, easy to deal with Always helpful and friendly, easy to deal with Reviewed on: 16th April 2025

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About this product

NatWest Rooster is a kids debit card and app to help your child learn money management skills.

Set spending limits, add money easily and get spend notifications with this prepaid children’s bank card from NatWest. Existing customers get access to Rooster for free.

NatWest Rooster reviews help you find out what it’s really like to be a customer. If you’ve used NatWest before, you can also leave a review and share your experience.

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NatWest Rooster card reviews (17656)

My children love the app and having their own bank c...

My children love the app and having their own bank card. They do chores and read to earn their money to spend on holiday. Setting up was easy. Reviewed on: 10th April 2024

Great card

Great for my daughter due to her age Reviewed on: 10th April 2024

2 branches, 2 different scores

I bank at 2 branches so the answer I gave previously is for the average.The branch on Copy Nook in Blackburn - the staff are very rude, they talk like they own the bank and have a really bad attitude. I only go there because I can park outside. I've seen loads of customers kick off with the staff due to their arrogant attitude.. All females in that branch. Now the branch in town centre is the complete opposite. Great service and friendly staff. I only go there If I'm out shopping or going out of my way to complain about the staff at copy Nook. Reviewed on: 10th April 2024

Easy to use, great to help my kids learn about...

Easy to use, great to help my kids learn about money Reviewed on: 10th April 2024

Helpful when I have spoken to anyone fast replacemen...

Helpful when I have spoken to anyone fast replacement of card when card was lost Reviewed on: 10th April 2024

Year of the Rooster

Using the Rooster App to get my teenage girls started in banking and money management has been super easy. Very minor niggles with navigation. Always room for improvement. Reviewed on: 10th April 2024

Useful app been with NatWest for over 10 years never...

Useful app been with NatWest for over 10 years never had a problem once Reviewed on: 10th April 2024

Easy to use and for a 10 year old to follow.

Easy to use and for a 10 year old to follow. Love the chores section, so simple to set for the kids Reviewed on: 10th April 2024

Simply the best

No complaints with the service I've received. Reviewed on: 10th April 2024

Great service, easy to use.

Great service, easy to use. Easy to navigate app and good customer service Reviewed on: 10th April 2024

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