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Newbury Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (1267 reviews)

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4.76

Based on 1,267 reviews, last reviewed 21st Feb 2025

8% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

Happy mortgage broker I have used Newbury for my clients on several occasions they have always been excellent Reviewed on: 21st February 2025

Latest lowest rating:

2

On on completion day there were problems... On completion day, additional documents were needed from our conveyancer although we received a welcome email the day before telling us everything was... Read more Reviewed on: 14th February 2025

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About this product

Buying a house is an exciting step in anyone’s life, but securing the right mortgage product can be a difficult part of the process. We collect Newbury Building Society mortgage reviews to help you make an informed decision when choosing a mortgage lender.

Newbury Building Society is an independent, mutual building society, offering a wide variety of mortgage products. When searching through mortgage options, make sure you’re confident that you understand the terms, conditions and interest rates. Always contact the lender or an independent advisor if you need help understanding your options.

Are you interested in Newbury Building Society mortgages? Find out what homeowners have to say about their experience with the lender by reading our reviews. Learn which product they currently have and whether they have been satisfied with their choice. Find out more about the application process and how supportive the lender is with its customers. Be confident in your mortgage lender by reading our Newbury Building Society mortgage reviews.

Did Newbury Building Society help you purchase your home? Share your experience with others on Smart Money People. Tell us about the application process: did it run smoothly or were there perhaps more hurdles than you’d anticipated? Was the mortgage process easy to understand? Has the lender kept you informed of any important mortgage news or changes? Would you recommend the lender to family and friends? Whether good or bad, write a Newbury Building Society mortgage review today.

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Newbury Building Society Mortgages reviews (1267)

Significant savings made.

NBS were thorough and efficient and have helped us make significant savings by switching our mortgage to them. Reviewed on: 29th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 29th June 2023

Our new Later Life Mortgage with the Newbury Building Society

While we set up our mortgage through a broker, both his and our experience of the service provided by NBS was excellent. We have been given a good deal and the service involved i setting it up was extremely efficient and helpful. Will definitely recommend NBS to others. Reviewed on: 23rd June 2023

Reply from Newbury Building Society Hi - we really do appreciate the time taken to leave us a review, thank you. Response date: 23rd June 2023

Friendly, efficient and effective

Everything went smoothly on our recent transaction - paying off the balance of original loan Reviewed on: 23rd June 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 23rd June 2023

Excellent Service So Far

We are new customers to the Newbury and have had excellent service so far. Everything has been explained thoroughly paperwork and transfers were done promptly. Reviewed on: 18th June 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 19th June 2023

1st Time Mortgage Shared Ownership

At 53, it is daunting to enter into your 1st mortgage. It has been a stress free process and have already recommended Newbury in a Shared Ownership group on social media. Thank you for making my dream come true x Reviewed on: 16th June 2023

Reply from Newbury Building Society Thank you so much for taking the time to leave feedback - we really do appreciate it. So pleased you that you now have your new home! Response date: 16th June 2023

32 years of support

32 years (and 3 houses) after taking out my first mortgage with Newbury Building Society, I paid it off. NBS were supportive every step of the way. Reviewed on: 16th June 2023

Reply from Newbury Building Society Thank you so much for taking time to leave feedback - we really do appreicate it and thank you for your many years of custom. Congratulations on now having paid off your mortgage! Response date: 16th June 2023

Great personal service

We received great personal service. Regular updates and no hold ups. Sent regular updates and emails we very print and polite. Reviewed on: 15th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th June 2023

Kept informed along the way

Straight forward kept us up to date at all times through the process Reviewed on: 12th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th June 2023

all went very smoothly

nothing to add - people were very kind and helpful Reviewed on: 10th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th June 2023

Excellent

From beginning to end NBS staff were extremely professional, efficient, friendly and couldn’t have done more to help us at a stressful time in our lives. In particular, Lauren Dearlove’s patient assistance and expertise helped us complete our goal with compassionate ease, for which we are very grateful! Reviewed on: 9th June 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Lauren, who will be so pleased to hear them. Response date: 12th June 2023

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