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Newbury Building Society: Savings reviews

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4.88

Based on 8,682 reviews, last reviewed 21st Mar 2026

65% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8682)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

In branch service review

5

Pleasant, helpful service. Informative. Nice to be called Miss. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Very relaxing, informative and peaceful service. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

I was treated with kindness after the death of my husband. Everything was made easy for me. Reviewed on: 28th June 2024

Reply from Newbury Building Society We are sorry for your loss, and pleased that we could be of help at a difficult time. Thank you for taking time to leave feedback - we do appreciate it. Response date: 1st July 2024

In branch service review

5

Took rather a long time to get an appointment if was to say anything bad. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Quick service and a simple process. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Always had our accounts with Newbury Building Society. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Very professional help, very knowledgeable. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

The experience was good and everything was thoroughly described. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

NBS made everything super easy and understandable. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

In branch service review

5

Booked appointment, easy, able to do what I needed with my savings. Reviewed on: 28th June 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 1st July 2024

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