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Newbury Building Society: Savings reviews

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4.88
Based on 8,683 reviews, last reviewed 24th Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Excellent service for a new customer Joined the society. Streamline service easy to open account and staff member very friendly and efficient. Reviewed on: 24th March 2026
Jaycee's avatar
Jaycee

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
Matt's avatar
Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Newbury Building Society Savings reviews (8683)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Jane Snow's avatar
Jane Snow
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

In branch service review

5
The friendly, helpful staff are excellent. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Great knowledge to the staff and always helpful too. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
I found everything extremely efficient, quick and pleasant. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
It was a very good experience. The advisor explained everything in an easy to understand way and answered all questions simply. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
It's great that it is on the high street. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Friendly, helpful, knowledgeable service. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Received the information I needed regarding investing funds. Very friendly staff. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
All information was explained well, all good, thank you. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
Good to talk face-to-face and be offered a range of savings products in a high street branch, and for them to be accessible by passbooks. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

In branch service review

5
I like that with the Newbury I am able to deal with real people!. Reviewed on: 30th April 2024
Verified Member's avatar
Verified Member

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