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Newbury Building Society: Savings reviews

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4.88
Based on 8,682 reviews, last reviewed 21st Mar 2026
65% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

So pleased to have been introduced to Newbury B/S by... So pleased to have been introduced to Newbury B/S by a friend, customer care is exceptional, Reviewed on: 21st March 2026
Jeffrey W's avatar
Jeffrey W

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8682)

In branch service review

5
Happy staff, and never wait too long to be served. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it . Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Always very helpful. Nothing is too much trouble. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it . Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Excellent customer service and very friendly staff. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it . Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Very friendly and professional staff, great branch in Thatcham. Good to hear app is on the way. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Our app is now available - please visit our website or speak to a member of our team in branch for more information. Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
First class service, thank you Tina!. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We will pass your thanks on to Tina! Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Very friendly and patient in explaining my options. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
I like the way I was allowed to be interviewed without an appointment. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Clear explanations given in a friendly manner. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
Telephoned and spoke to Louisa who was really helpful. Went in branch today and it was excellent too. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. We will share your comments with Louisa, who will be so pleased to read them. Response date: 2nd April 2024
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Newbury Building Society

In branch service review

5
NBS would benefit from increasing Saturday opening times and having environmentally friendly passbook wallets to be available. Reviewed on: 28th March 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. We review our opening times regularly so will ensure we include your feedback in this review. Response date: 2nd April 2024
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Newbury Building Society

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