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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8725 reviews)

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4.88

Based on 8,725 reviews, last reviewed 13th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026

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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8725)

Telephoned for assistance.

Telephoned for assistance. Very clear helpful instructions on using online facility. Reviewed on: 12th April 2024

Reply from Newbury Building Society Hi Judith - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 12th April 2024

Alton branch were very helpful and efficient.

Alton branch were very helpful and efficient. Reviewed on: 12th April 2024

Reply from Newbury Building Society Hi Richard - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with our Alton branch, who will be so pleased to hear them. Response date: 12th April 2024

Excellent customer Care by professional staff

Excellent customer Care by professional staff Reviewed on: 9th April 2024

Reply from Newbury Building Society Hi Caroline - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th April 2024

Excellent customer service

The staff member was very welcoming, friendly and reassuring. She supported us through the process of opening a new account and explained the procedure in detail. Reviewed on: 8th April 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th April 2024

Transfer of Money between accounts

I transferred money from an Existing Member’s Account to an ISA. An appointment was made and kept and all done with little fuss. Reviewed on: 7th April 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 8th April 2024

Super easy setup and great customer support

Newbury Building Society just makes it so easy to open a new account if you already have one with them. In addition, if you make a mistake in your application, they will helpfully alert you with an email! As a bonus the saving account interest rates are fab! Reviewed on: 7th April 2024

Reply from Newbury Building Society Hi Arthur, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th April 2024

Abingdon branch staff

As I deal regularly with your Abingdon branch, I know the staff, and they are unfailingly pleasant and helpful. On this occasion they fitted me in without an appointment to open a new ISA within the tax year. Reviewed on: 6th April 2024

Reply from Newbury Building Society Hi Julia, thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with our Abingdon branch team, who will be so pleased to hear them. Response date: 8th April 2024

Good rate - easy to open

Good rate - easy to open and having a branch local is good too Reviewed on: 5th April 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback Lesley, we do appreciate it. Response date: 5th April 2024

Excellent overall experience.

Excellent overall experience. Very helpful and knowledgably staff. Reviewed on: 5th April 2024

Reply from Newbury Building Society Thanks for taking the time to leave feedback Ashley, we do appreciate it. Response date: 5th April 2024

Opening a new ISA

Opening a new ISA with a transfer from an existing Newbury savings account was smooth. easy and did not take long. the Member of Newbury staff was helpful efficient and gave me all the information I needed. Reviewed on: 5th April 2024

Reply from Newbury Building Society Thank you for taking the time to provide feedback, Edward, we do appreciate it. Response date: 5th April 2024

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