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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8755 reviews)

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4.89

Based on 8,755 reviews, last reviewed 5th Jul 2026

40% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always friendly and helpful never disappointed with... Always friendly and helpful never disappointed with the service I have received . I regularly visit my branch as my pension is paid into my account ex... Read more Reviewed on: 5th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8755)

In branch service review

Always friendly and efficient service - the best there is. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, and your kind words, we do appreciate it. Response date: 2nd April 2024

In branch service review

Brilliant customer service, genuinely friendly and care about the customers. Felt valued as a member. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 2nd April 2024

In branch service review

Absolutely fantastic serviec - very personable. Thank you so mych, Isabel was just brilliant. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. We will share your comments with Isabel, who will be so pleased to read them. Response date: 2nd April 2024

In branch service review

All very good. Staff really helpful, pleasant and efficient. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. Response date: 2nd April 2024

In branch service review

Better online services needed. Good customer service face-to-face, very friendly. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. We are working on improving our online services all the time, please let us know how we can be of help with this. Response date: 2nd April 2024

In branch service review

I was grateful to be given an appointment at such short notice. I was able to open an ISA quickly and with confidence. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 2nd April 2024

In branch service review

All staff are excellent. The new style branch (after many visits) is too sterile. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for your feedback - we do appreicate it. Response date: 2nd April 2024

In branch service review

All of the staff were most helpful. Again, I had to ask for a calendar. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, I hope you have a calendar now? Response date: 2nd April 2024

In branch service review

Knowledgeable staff, friendly and welcoming. Personable service (not online!). Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 2nd April 2024

In branch service review

Very knowledgeable, they explain everything well. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 2nd April 2024

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Newbury Building Society: Savings reviews

40% increase in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8755)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

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