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Newbury Building Society: Savings reviews

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4.88

Based on 8,725 reviews, last reviewed 13th May 2026

79% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Very good and efficient service, squeaky door in bra... Very good and efficient service, squeaky door in branch must be driving the staff mad! Reviewed on: 13th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8725)

In branch service review

5

Sarah always professional, helpful and has a smiley face. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it and we will share your comments with Sarah, who will be pleased to read them. Response date: 2nd April 2024

In branch service review

5

Very happy with service, all staff are wonderful. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it . Response date: 2nd April 2024

In branch service review

5

Helpful, friendly and always professional. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it . Response date: 2nd April 2024

In branch service review

5

Happy staff, and never wait too long to be served. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it . Response date: 2nd April 2024

In branch service review

5

Always very helpful. Nothing is too much trouble. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it . Response date: 2nd April 2024

In branch service review

5

Excellent customer service and very friendly staff. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it . Response date: 2nd April 2024

In branch service review

5

Very friendly and professional staff, great branch in Thatcham. Good to hear app is on the way. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. Our app is now available - please visit our website or speak to a member of our team in branch for more information. Response date: 2nd April 2024

In branch service review

5

First class service, thank you Tina!. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We will pass your thanks on to Tina! Response date: 2nd April 2024

In branch service review

5

Very friendly and patient in explaining my options. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 2nd April 2024

In branch service review

5

I like the way I was allowed to be interviewed without an appointment. Reviewed on: 28th March 2024

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 2nd April 2024

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