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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,755 reviews, last reviewed 5th Jul 2026
40% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always friendly and helpful never disappointed with... Always friendly and helpful never disappointed with the service I have received . I regularly visit my branch as my pension is paid into my account ex... Read more Reviewed on: 5th July 2026
Pamela J's avatar
Pamela J

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8755)

Newbury Building Society Branch Review

4
I like the fact I can talk to a person and do it by post. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

4
Via post was quite quick, prefer online. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

3
A genuinely friendly, efficient service for a mutual. I think you could offer more attractive rates for savings compared to the high street banks. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we do appreciate it and will pass your comments onto the relevant teams. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Amazing service, warm and friendly staff who are very knowledgeable. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Chelsea explained everything fully and it was very easy to understand and very helpful. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Chelsea, who will be so pleased to hear them. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

4
John in Thatcham was very helpful and gave clear advice. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with John, who will be so pleased to hear them. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Good customer service and ease of use. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
The staff are always so friendly and helpful. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 7th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Worried to hear the security screens are going as they keep staff and customers safer. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to take your feedback on board. Thank you again. Response date: 1st March 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Like the face-to-face experience. Would prefer not to wait a week for an appintment to open another account. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member

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