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Newbury Building Society: Savings reviews

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4.88
Based on 8,726 reviews, last reviewed 15th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very good and very friendly staff Very good and very friendly staff Reviewed on: 15th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8728)

Newbury Building Society Branch Review

5
Very helpful and pleasant service, thank you. Reviewed on: 31st January 2024
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Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
The high street banks need to learn about customer service from Newbury Building Society, it is amazing!. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Had issues with my pension company getting funds to my Newbury Building Society account. Rachel liaised with them on my behalf to resolve the issue. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Good service and advise, pleasant staff who are always willing to help. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
So helpful being able to speak to someone, so pleasant, well done. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Saw Meredith and she was friendly, efficient and professional. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Meredith who will be so pleased to hear them. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent customer care; very efficient. Reviewed on: 31st January 2024
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Invariably I deal with Meredith at the Newbury branch and she is very efficient and extremely pleasant. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful, courteous and professional. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
High street branch with could staff - Deborah was helpful. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 9th February 2024
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Newbury Building Society

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