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Newbury Building Society: Savings reviews

4.88
Based on 8,726 reviews, last reviewed 15th May 2026
79% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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Latest highest rating:

5

Very good and very friendly staff Very good and very friendly staff Reviewed on: 15th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8728)

Newbury Building Society Branch Review

5
Professional and friendly manner with explanations made easier to understand. Reviewed on: 31st January 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 9th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
No tea or coffee available in branch, not even water. Reviewed on: 31st January 2024

Newbury Building Society Branch Review

5
Please bring back the plastic wallets for passbooks. Reviewed on: 31st January 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate and will be sure to share your comments with the relevant teams. Response date: 12th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent customer service - several thing to change all expertly done. Reviewed on: 31st January 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 12th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Transfer of deceased account could be easier and not require probate or letter of administration. Reviewed on: 31st January 2024

Newbury Building Society Branch Review

5
Very informative and straightforward. Reviewed on: 31st January 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 12th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Easy online. Great new branch, and helpful and efficient staff. Reviewed on: 31st January 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 12th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Very friendly and informative. I felt like a valued customer. Reviewed on: 31st January 2024
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 12th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, efficient service - I have been with Newbury Building Society for 50 years. Reviewed on: 31st January 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 12th February 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
My accounts have been updated and are easy to use and it is all much clearer than before. Reviewed on: 31st January 2024
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 12th February 2024
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Newbury Building Society

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