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Newbury Building Society: Savings reviews

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4.88
Based on 8,684 reviews, last reviewed 26th Mar 2026
64% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026
David H's avatar
David H

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8684)

Newbury Building Society Branch Review

5
The staff have always been brilliant in the Wokingham branch. Reviewed on: 29th December 2023
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. We will be sure to share your comments with the Wokingham branch, who will be so pleased to hear them. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
The ease of explanation was great - friendly and good quality service. Reviewed on: 29th December 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Laura was very helpful and explained everything in a friendly manner. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Laura, who will be so pleased to hear them. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
I was made to feel like a human being in branch, not just a number. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
On your fixed rate ISA bonds, paying monthly interest would be good. Reviewed on: 29th December 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
As always, excellent staff who took time to help. Reviewed on: 29th December 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent help in arranging help for our grandchildren. Reviewed on: 29th December 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

4
A request in branch to withdraw money from my 90 day account could not be transacted online as there is no communication between the two. Reviewed on: 29th December 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. So that we can look into your experience further, please can you email us at [email protected]. Thank you. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

4
There is a local branch in the town centre. Reviewed on: 29th December 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 19th January 2024
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Newbury Building Society

Newbury Building Society Branch Review

5
I have been with newbury Building Society for 20 years plus. Reviewed on: 29th December 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 19th January 2024
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Newbury Building Society

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