Smart Money People Logo
Go to business site
Share this page
Link copied

Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,728 reviews, last reviewed 16th May 2026
78% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Competent and professional staff We went to Andover Branch to close an account, without a passbook and in my son’s name with me as account holder as he was young at the time by of ope... Read more Reviewed on: 16th May 2026
Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Newbury Building Society Savings reviews (8728)

Newbury Building Society Branch Review

5
Treat their customers with respect and courtesy. Always willing to advise on the upcoming products. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member

Newbury Building Society Branch Review

5
Great service in the Abingdon branch. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member

Newbury Building Society Branch Review

5
Sam was very helpful at the Abingdon branch, she knows her stuff. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member

Newbury Building Society Branch Review

4
First online account has lots of problems with it and I had to come back and forth multiple times into the branch. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member

Newbury Building Society Branch Review

5
Paying into my account was very easy. Reviewed on: 31st January 2024
Verified Member's avatar
Verified Member

You need to learn how to populate emails!

3
I was quite surprised to receive an email confirming my account being opened, addressed in the name of blank! Just a little concerning if you can’t use my name! Reviewed on: 30th January 2024
Poppins's avatar
Poppins
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback and we're sorry to hear your experience. So that we can look into this further, please can you email [email protected]. Thank you. Response date: 31st January 2024
Newbury Building Society Logo
Newbury Building Society

Excellent customer service , great rates for savings...

5
Excellent customer service , great rates for savings ,great location Reviewed on: 29th January 2024
J's avatar
J
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 30th January 2024
Newbury Building Society Logo
Newbury Building Society

Set up savings account

5
We have ISAs and wanted to set yp savings account. As always very knowledgeable, helpful and friendly. The meeting and paperwork was an easy process. Thank you. Reviewed on: 29th January 2024
Angela B's avatar
Angela B
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 30th January 2024
Newbury Building Society Logo
Newbury Building Society

Very good service and comprehensive explanations.

4
Very good service and comprehensive explanations. Chloe and Alice both very good. Postal service took 9 days to get your letter to me - not your fault! Reviewed on: 27th January 2024
Louise Bruce's avatar
Louise Bruce
Reply from Newbury Building Society Thank you for taking the time to leave feedback Louise, we really appreciate it. We will be sure to share your comments with Chloe and Alice, who will be pleased to read them. Response date: 30th January 2024
Newbury Building Society Logo
Newbury Building Society

Friendly & efficient

5
Appointment was easy to book & reminders sent. Made very welcome & Jess was very friendly and efficient Reviewed on: 26th January 2024
Kim K's avatar
Kim K
Reply from Newbury Building Society Thank you for taking the time to leave feedback Kim, we do appreciate it and will be sure to share your comments with Jess, who will be so pleased to read them. Response date: 30th January 2024
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill