Write a review

Newsletter

Go to business site

Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8755 reviews)

View other Newbury Building Society products

4.89

Based on 8,755 reviews, last reviewed 5th Jul 2026

40% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Always friendly and helpful never disappointed with... Always friendly and helpful never disappointed with the service I have received . I regularly visit my branch as my pension is paid into my account ex... Read more Reviewed on: 5th July 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Write a review

Newbury Building Society Savings reviews (8755)

Excellent staff, who really care about their customers

Excellent staff, who really care about their customers Reviewed on: 19th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th January 2024

Fixed rate savings account.

Opening a fixed rate savings account with Newbury online was very simple. Reviewed on: 19th January 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 19th January 2024

ISA transfer request goes astray - and nobody cares!!

My wife and I are trying to transfer £20,000 from her cash ISA to Lloyds bank ISA. Lloyds sent an ISA transfer request in November and again on 15th December but you claim not to have received it. What can I do?? We have a copy of the transfer request form that we can bring in if that would help. Reviewed on: 18th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we are sorry to hear this, please can you contact us so that we can look into what happened, we will try and locate your details in the meantime. Response date: 19th January 2024

Excellent service to open 3 junior saving acc

We wanted to open 3 junior saving’s accounts and Ken was extremely helpful. Reviewed on: 16th January 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 17th January 2024

I attended a meeting with Ken at the basinhsyoke bra...

I attended a meeting with Ken at the basinhsyoke branch and he was great!! Helpful, friendly informative. Really great guy. All your staff and even the two new trainees are really good. A very happy experience Reviewed on: 13th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback, we do appreciate it. And we will be sure to share your kind words about Ken with him and his colleagues - they will be so pleased to read them. Response date: 15th January 2024

Great customer service, explained options available...

Great customer service, explained options available to me with no pressure Reviewed on: 12th January 2024

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreciate it. Response date: 15th January 2024

Lovely lady

Very nice lady helpfully, knowledgeable Reviewed on: 12th January 2024

Reply from Newbury Building Society Thank you Nicola for taking the time to leave feedback, we do appreciate it. Response date: 12th January 2024

Good personal and knowledgeable service from staff

Branch staff helpful and our appointment arranged with Ana to set up an ISA ran smoothly and was dealt with quickly and efficiently. Ana was friendly and informative and ensured we understood everything and were satisfied with the product we were signing for. Reviewed on: 11th January 2024

Reply from Newbury Building Society Hi Lynne - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ana, who will be so pleased to hear them. Response date: 11th January 2024

Newbury Building Society

Fantastic customer service, good range of savings accounts to suit different needs and a smart new online platform, would definitely recommend the Newbury! Reviewed on: 9th January 2024

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 10th January 2024

Great Service

I was completely impressed with their professionalism and customer service Reviewed on: 9th January 2024

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 10th January 2024

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

eSavings
from TSB 4.36 from 11 reviews
Savings (discontinued)
from SmartSave 4.69 from 2548 reviews
Savings
from Thistle Credit Union 4.83 from 178 reviews

Want to see more from Newbury Building Society?

Mortgages
from Newbury Building Society 4.86 from 1399 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub