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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,757 reviews, last reviewed 13th Jul 2026
28% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

The friendly, fair, mutual building society. Branch is open all day Mon-Fri & Sat morn; Staff are friendly and helpful; you get any share of bonuses regardless of which account you have; its easy... Read more Reviewed on: 13th July 2026
Paul K's avatar
Paul K

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8757)

Savings

5
Excellent service at the Abingdon branch for savings products and processing these for me. Helpful and friendly. Reviewed on: 2nd November 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023
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Newbury Building Society

New Business Saving Account

5
Very professional & the member of staff had a good knowledge of the product Reviewed on: 1st November 2023
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 3rd November 2023
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Newbury Building Society

A refreshing change

5
We decided to open a savings account, and went to the Newbury Building Society in Basingstoke to discuss. We could not have been made more welcome. Ken explained everything very clearly and made the process very easy for us. This was good old fashioned customer service at it’s very best. Reviewed on: 1st November 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 3rd November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
You need full opening on a Saturday, 9-5pm. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do continually review our opening times based on volume of customers attending the branches and will ensure our customer service team are aware of your feedback. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
You cannot improve, thank you for your service. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Thank you so much for taking time to leave feedback and for your kind words - we do appreicate it. Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I like that they have remained present on the high street all this time. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, fast and efficient service. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
The customer service is brilliant. Very helpful staff. Answer call efficiently and take pride in their jobs. Reviewed on: 31st October 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very friendly and knowledgeable advisors in the office. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Always helpful and offering good advice. Reviewed on: 31st October 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023
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Newbury Building Society

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