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Newbury Building Society: Savings reviews

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4.88

Based on 8,729 reviews, last reviewed 18th May 2026

78% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

Setting up a transfer from Lloyds Bank The lady we spoke to was very good. She explained everything and made our transfer very easy. We now have several accounts with Newbury BS. Reviewed on: 18th May 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8729)

Newbury Building Society Branch Review

5

Happy staff in branch who know what they are doing. Reviewed on: 31st October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023

Newbury Building Society Branch Review

5

Great, quick service, and local. Reviewed on: 31st October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023

Newbury Building Society Branch Review

5

Great service and the branch is very convenient for me. Reviewed on: 31st October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023

Newbury Building Society Branch Review

5

Very friendly and helpful. I don't think you could improve on the experience I received. Reviewed on: 31st October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023

Newbury Building Society Branch Review

5

Really friendly. Would be great if you could be open later on weekdays. Reviewed on: 31st October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023

Newbury Building Society Branch Review

5

Everyone is very friendly and everything is easy to do. Reviewed on: 31st October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 3rd November 2023

Newbury Building Society Branch Review

5

John was very helpful and informative in the Thatcham branch today. Reviewed on: 31st October 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with John, who will be so pleased to hear them. Response date: 3rd November 2023

Newbury Building Society Branch Review

5

I love how nice the in-branch service is. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words - we do appreciate it. Response date: 16th November 2023

Newbury Building Society Branch Review

5

Slightly difficult to log-in online, but the Thatcham branch staff are 100% excellent. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. We are looking to improve our online service and balance security with ease of use, thank you for your feedback around this, please do let us know if we can help you in the future with this. Response date: 16th November 2023

Newbury Building Society Branch Review

5

Staff are always pleasant and helpful. Reviewed on: 31st October 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 16th November 2023

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