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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8684 reviews)

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4.88

Based on 8,684 reviews, last reviewed 26th Mar 2026

86% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

The staff member was well informed and listened care... The staff member was well informed and listened carefully to our requirements. Reviewed on: 26th March 2026

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026

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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8684)

100% Satisfaction

Everything was explained to me about the account Reviewed on: 15th September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 18th September 2023

A cash ISA that pays interest

Needed a instant cash ISA that was better than the poor offer from lloyds bank where I always banked. Reviewed on: 12th September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 13th September 2023

Thank you

Firstly I didn’t expect to have a conversation about my savings on the day I went into the Newbury but was pleasantly surprised when I was offered an appointment. The advisor was very informative and covered everything I needed to know to make an informed decision about my savings. The advice was given in a clear concise manner. The advisor was great and an asset to the Building society it encouraged me to put my savings in your capable hands.Thank you Reviewed on: 9th September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 11th September 2023

Good old fashioned service

I like non internet branch based financial services. Newbury building society felt more personable than Nationwide building society on initial enquiry. Was able to book a appointment for the time slot i needed . Quite a lot of form filling to do to join but done in 35 minutes. Passbook for 'welcome to Newbury building society' account arrived quickly. The passbook for the ISA transfer account will take longer. I have been advised, as my previous provider will drag their feet. Reviewed on: 8th September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th September 2023

Efficient and easy

Easy to open senior account - although there was a delay due to my wife having to provide identity, but otherwise very good. Good comms. Getting online was easy and security was thorough but simple to achieve. Reviewed on: 8th September 2023

Reply from Newbury Building Society Hi- thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th September 2023

Easier than expected

It was straightforward to open new accounts having made an appointment to do so. However, the experience would have been vastly improved if the branch (Wokingham) had some form of air conditioning. On a hot afternoon it was stifling. Reviewed on: 8th September 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. We will be sure to pass your comments over to the relevant team. Thank you again. Response date: 8th September 2023

Very pleasant Building Society

Stacey was very pleasant & explained everything very well. She was very patient and talked nicely. Reviewed on: 7th September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Stacey, who will be so pleased to hear them. Response date: 7th September 2023

Helpful staff answering queries

Difficulty getting documentation re identify. Assisted by staff. Reviewed on: 4th September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 5th September 2023

Quick, efficient, very friendly

Opening a new account was very simple and the staff member was very helpful and friendly Reviewed on: 3rd September 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 4th September 2023

helpfull and very friendlyf

from the moment i i walked into the wokingham branch a very profeshnai experiance and made welcome Reviewed on: 2nd September 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th September 2023

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