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Newbury Building Society: Savings reviews

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4.88
Based on 8,685 reviews, last reviewed 8th Apr 2026
86% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

A Masterclass in dealing with demanding customers We needed help to set up three new ISA accounts and and Tasha (1100, 8th April, Basingstoke). The whole process took nearly an hour and involved a lo... Read more Reviewed on: 8th April 2026
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David G

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8685)

Newbury Building Society Branch Review

5
Very helpful clear explanations of products available, tracey is clearly very knowledgeable and able to direct me to the best product for my needs. Reviewed on: 30th June 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 4th August 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff are very friendly and helpful. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreciate it. Response date: 4th August 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Everything is dealt with very efficiently and Tracey gave me help with my transaction. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Tracey, who will be so pleased to hear them. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
you still use passbooks that's super, your local and open with staff keen to help. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi -thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very efficient and knowledgeable. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friemdly team who were professional and explained my options clearly, have yet to use online services but im keen to do so and hope for an app in the future. Reviewed on: 30th June 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff are very friendly and efficient, good knowledge and helpful in advising us. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Always goes above and beyond what is needed. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I'm a new member so a bit soon to say, but a good experience so far. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Humans answering the phone, polite and charming people. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 24th July 2023
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Newbury Building Society

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