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Newbury Building Society: Savings reviews

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4.88
Based on 8,685 reviews, last reviewed 8th Apr 2026
86% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

A Masterclass in dealing with demanding customers We needed help to set up three new ISA accounts and and Tasha (1100, 8th April, Basingstoke). The whole process took nearly an hour and involved a lo... Read more Reviewed on: 8th April 2026
David G's avatar
David G

Latest lowest rating:

2

Confusing and awkward online service I expected a fairly low-tech experience, and I thought I would be comfortable with that. However, the reality of applying for a savings account online... Read more Reviewed on: 17th March 2026
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Matt
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About this product

Newbury Building Society savings reviews can help you to find out more about life at Newbury Building Society. How easy is it to contact Newbury Building Society? And how friendly are they? Our Newbury Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Newbury Building Society Savings reviews (8685)

Newbury Building Society Branch Review

5
Professional friendly and helpful. Reviewed on: 30th June 2023
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Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Polite and prompt service improving accounts statement. Reviewed on: 30th June 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 24th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Karen was very personable and professional. Reviewed on: 30th June 2023
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 26th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
excellent service from friendly staff. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 26th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Fair to good interest rates helpful and polite staff, excellent service. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very happy with service and products. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 26th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I choose to save with Newbury because I can go into my local branch and deal with a person not a recorded message, its always a pleasant experience with helpful staff. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 26th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very friendly and informative service talking to a real human face to face very refreshing. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Helpful staff able to speak to a person old methods used ie payment books good advice and guidance for best choice. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 26th July 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Tracey as ever on the ball few mins before my appointment had filled in my paperwork for the ISA. So efficient. Reviewed on: 30th June 2023
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with Tracey, who will be so pleased to hear them. Response date: 26th July 2023
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Newbury Building Society

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