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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.89 (8793 reviews)

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4.89

Based on 8,792 reviews, last reviewed 9th Sep 2026

17% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Very welcoming and helpful throughout opening of a n... Very welcoming and helpful throughout opening of a new account. Cannot fault the process. Good to speak to a real person in person. Reviewed on: 9th September 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8793)

Quick and simple

Staff were friendly and knew exactly what they were doing. Explained everything really clearly and opening an account took only 15 minutes. Reviewed on: 29th May 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 30th May 2023

New Account

Easy simple trouble free process Reviewed on: 29th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 30th May 2023

Senior saving made easy

Saw the details for Newbury building society's senior savings scheme and felt this was just right for both my wife and I to consider opening. We found it easy to make an appointment and duly met with Ken in the Basingstoke branch. Ken was very helpful and explained how the scheme worked and its benefits together with running through the terms and conditions in an easy to follow way. Very impressed with visit and appreciate Newbury's style of business which still includes space for customers who prefer a personal approach and tend to avoid on-line ways of working. Needless to say we both now have savings accounts with Newbury and look forward to many years of association. Reviewed on: 27th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 30th May 2023

Very helpful in Basingstoke branch.

Very helpful in Basingstoke branch. Took rather a long time when savings book had to be sent to head office. Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate your feedback. Response date: 26th May 2023

Move money

Transaction was Easy to do, straight forward Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th May 2023

New Customer

It's only one day so far The initial meeting went well, 2 ISA Transfers In and 2 Savings accounts opened Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th May 2023

Opening a new EMA Bond account

Had not realised that needed to speak to one of the Society’s advisers before this transaction but an appointment was offered within the hour. Then was guided very well throughout the whole transaction and the new account successfully opened. Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 26th May 2023

Excellent rate for Existing Members Bond

My wife and I have had existing members savings accounts for some time and recently the Newbury BS gave us the opportunity to access a higher fixed rate for 2 years. Although the application was not smooth, Gemma a customer service advisor helped us out and we got there! Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Gemma, who will be so pleased to hear them. Response date: 26th May 2023

Opening new savings account

Overall the experience was positive, as are all my dealings with Newbury BS. However, opening the account through the online service required me to provide information which was irrelevant for the type of account which I opened. Reviewed on: 26th May 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the relevant teams so that we can look into this process. Thank you again. Response date: 26th May 2023

Very good

Every was easy to understand and would happily recommend to my friends. Reviewed on: 25th May 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words - we appreciate it. Response date: 26th May 2023

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Newbury Building Society: Savings reviews

17% decrease in 5 star reviews

100% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8793)

Quick and simple

New Account

Senior saving made easy

Very helpful in Basingstoke branch.

Move money

New Customer

Opening a new EMA Bond account

Excellent rate for Existing Members Bond

Opening new savings account

Very good

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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