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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8691 reviews)

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4.88

Based on 8,691 reviews, last reviewed 17th Apr 2026

86% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Just bought new isa product had a great experience a... Just bought new isa product had a great experience also had help with older products Reviewed on: 17th April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8691)

Help with adding nominated account

I set up a sash ISA and Welcome to Newbury account on Monday 27th March in Wokingham branch. I received my passbooks next day and verification code a couple of days after that. Super quick service! I phoned the My Accounts team and spoke with Rob regarding adding my nominated account details. He couldn't have been more helpful. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. We will be sure to share your comments with our colleagues in our Wokingham branch, and Rob, who will be so pleased to hear them. Response date: 3rd April 2023

Thank you

All the staff at the Newbury branch were very helpful and friendly and went out of their way to ensure I that I opened the right account to meet my requirements Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. We will be sure to share your comments with our colleagues in our Newbury branch, who will be so pleased to hear them. Response date: 3rd April 2023

ISA EASY

MY WIFE AND I EACH OPENED A NEW CASH ISA WITH NEWBURY AND IT WAS BOTH QUICK AND EASY AND THE PEOPLE DEALT WITH WERE VERY HELPFUL Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we do appreicate it. Response date: 3rd April 2023

Newbury Building Society Branch Review

The staff have to do a lot of paperwork. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - yes it is something we review regularly to ensure we are compliant with regulation but look for ways in which we can make the processes easier where we can. Response date: 11th April 2023

Newbury Building Society Branch Review

Everything efficient and promptly wonderful. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 11th April 2023

Newbury Building Society Branch Review

Super friendly helpful and professional. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 11th April 2023

Newbury Building Society Branch Review

Everyone is very generous and kind as well as very welcoming. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 11th April 2023

Newbury Building Society Branch Review

Very informative, good experience friendly staff. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreicate it. Response date: 11th April 2023

Newbury Building Society Branch Review

NBS not now local to my family/ friends so wouldn’t recommend for that reason. I had a great deal of trouble gettingthrough on the phone to the branch. I was on hold for 15 minuites + very unsatisfactory. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we are sorry to hear that you were on hold for so long - we will look into how this happened as it is not usual. Thank you for letting us know. Response date: 11th April 2023

Newbury Building Society Branch Review

Why are piggy banks blue? Maybe a happy yellow or multi colour. Reviewed on: 31st March 2023

Reply from Newbury Building Society Thank you for your feedback - we chose blue as it is our brand colour but we will be looking to review this when we change the stock of the piggy banks. Response date: 11th April 2023

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Newbury Building Society: Savings reviews

86% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8691)

Help with adding nominated account

Thank you

ISA EASY

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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