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Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.89
Based on 8,794 reviews, last reviewed 12th Sep 2026
19% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

First Rate Customer Experience Telephone support (for recovering my profile), was quickly and efficiently completed. Using Secure Messages (when I had a few questions), was a simila... Read more Reviewed on: 12th September 2026
Alfred G's avatar
Alfred G

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8794)

Newbury Building Society Branch Review

5
Chloe was really helpful and friendly, excellent customer service. Reviewed on: 30th April 2023
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Verified Member

Newbury Building Society Branch Review

5
Extremely helpful and friendly approach. Reviewed on: 30th April 2023
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Verified Member

Newbury Building Society Branch Review

5
Easy to get an appointment, physical branch on the Hight Street, enough staff to help and friendly. Reviewed on: 30th April 2023
Verified Member's avatar
Verified Member

Newbury Building Society Branch Review

5
Very friendly and helpful, excellent service. Reviewed on: 30th April 2023
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Verified Member

Newbury Building Society Branch Review

5
Staff were very approachable, accomodating, polite. Very happy to have a local branch. Reviewed on: 30th April 2023
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Verified Member

Newbury Building Society Branch Review

5
I enjoy the ease of use with the Abingdon staff, please don't change. Reviewed on: 30th April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, approachable staff. They were absolutly A1. Reviewed on: 30th April 2023
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Verified Member

Newbury Building Society Branch Review

5
Very nice people easy to work with - 10/10. Reviewed on: 30th April 2023
Verified Member's avatar
Verified Member

Friendly, professional and knowledgeable.

5
The information provided to us was very useful enabling us to make decisions during our discussions to successfully open grand children’s savings accounts. Received all the relevant information in the post very quickly. Reviewed on: 30th April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 2nd May 2023
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Newbury Building Society

Excellent service

5
Friendly and helpful, good advice and ease with setting up new account. Felt welcome and that you were important to the building society. Reviewed on: 29th April 2023
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 2nd May 2023
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Newbury Building Society

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