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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8692 reviews)

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4.88

Based on 8,692 reviews, last reviewed 20th Apr 2026

90% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great service in Wokingham. Great service in Wokingham. All staff are fab Reviewed on: 20th April 2026

Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8692)

A helpful experience

it was a friendly and informal chat but covered all that I needed to know. Reviewed on: 28th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 28th February 2023

Superb Service

We found Richard Hands really polite and executed what we needed with efficiency and pace. A fantastic experience Reviewed on: 27th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it and will be sure to share your comments with Richard, who will be so pleased to hear them. Response date: 28th February 2023

I recently opened an on-line savings account and all went really smoothly

As I said above all went really smoothly Reviewed on: 27th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 27th February 2023

Easy Experience

I am 80 years old and not completely computer literate, but I found the experience of opening a new savings account on line with Newbury Building Society a very easy and stress-free operation. Reviewed on: 27th February 2023

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we really do appreciate it. Response date: 27th February 2023

Very friendly and professional

Louisa at Newbury was very knowledgeable about the products available to me, was very easy to open an account. Highly recommend Newbury building society. Reviewed on: 27th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with Louisa, who will be so pleased to hear them. Response date: 27th February 2023

Friendly, informative, efficient

My husband made the appointment, but I decided last minute to open the same account, so I tagged along hoping to be sent at the same time, this was no trouble to the lady , she was very efficient being able to answer our questions as it is our first time to be a member of the society. We will certainly be keeping watch on what you have to offer in the near future. Thank you for making the task easy for us. Reviewed on: 26th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th February 2023

Good servis

All went verry smoothly, verry pleasant staff Reviewed on: 26th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th February 2023

Opening a savings account

We decided to open an account because of the good rate of interest and it couldn't have been easier. We were taken through the procedure by Ken at our local branch and it was all set up in half an hour - no fuss or bother. We wouldn't hesitate to recommend Newbury Building Society. Reviewed on: 26th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we appreciate it and will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 27th February 2023

Opening an account online wev

Poor customer service when trying to open account online Reviewed on: 26th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, we are sorry to hear that you experienced poor service and we would like to know more so that we can learn from what went wrong - please contact us at marketing @newbury.co.uk. Response date: 27th February 2023

Friendly , comfy office

Lovely member of staff,she was knowledgeable & helpful. Reviewed on: 25th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback, and your kind words, we appreciate it. Response date: 27th February 2023

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