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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8697 reviews)

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4.88

Based on 8,694 reviews, last reviewed 23rd Apr 2026

90% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent customer service is still being delivered. My wife and I are long standing customers initially as mortgagors and now investors. We recently realised that we could improve the rate of return on ... Read more Reviewed on: 23rd April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8697)

Always excellent service

Always very helpful and friendly in-branch and the savings rates are competitive, with a good range to choose from. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words. We appreciate it. Response date: 8th February 2023

Best Rates for Savers

Good customer service and good communication to customers Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback Glenys, we appreciate it. Response date: 16th February 2023

Excellent service and rates

Friendly, efficient and an excellent range of products Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023

Friendly service

Service is always friendly and helpful and the interest rates on savings are good. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023

Fairly treatment, rates rise with BoE's rate promptly

Treating customers fairly and saving rates are increased shortly after BoE's increases its base rate. Much better than main banks. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi, thank you for taking the time to leave us a review, we appreciate it! Response date: 8th February 2023

Long Time Member

Very helpful staff, will always do their best to advise on the Products available at the Newbury Building Society which will suit individual people. Reviewed on: 8th February 2023

Reply from Newbury Building Society Mr Mrs Mary Lay, thank you for taking the time to leave us a review, we really do appreciate it! Response date: 8th February 2023

Fantastic customer service

It is so lovely to be able to pop into a branch and be greeted by a friendly, helpful and very informative member of staff. Nothing is too much trouble and as a pensioner I have been guided to the best accounts for me and assistance kindly given with on line facilities etc. All very much appreciated. Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Maureen - thank you for taking the time to leave us a review and for your kind words, we appreciate it! Response date: 8th February 2023

Senior Saver

An easy account to set up and administer online. Easy access with a competitive interest rate. Thank you Newbury. Reviewed on: 8th February 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words Richard - we appreciate it. Response date: 8th February 2023

efficient and caring

considered our needs and offered excellent advice Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 8th February 2023

Excellent staff at Wokingham

Excellent staff at Wokingham, smile is a curve that helps Reviewed on: 8th February 2023

Reply from Newbury Building Society Hi Ted, thank you for taking the time to leave us a review - we really do appreciate it. Response date: 8th February 2023

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