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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,703 reviews, last reviewed 25th Apr 2026

88% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening an Account We open another account. We were guide through the various options by 'B' which was a delightful experience. Paperwork completed in very competent man... Read more Reviewed on: 25th April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

sj

A friendly greeting and service Reviewed on: 21st January 2023

Reply from Newbury Building Society Thank you for taking time to leaves feedback - we appreciate it. Response date: 23rd January 2023

Straightforward account opening

Really straightforward process. Friendly, welcoming team in the branch. Appointment started on time and didn't overrun. Reviewed on: 20th January 2023

Reply from Newbury Building Society Thank you so much for your kind words and taking time to leave feedback - we do appreciate it. Response date: 23rd January 2023

Opening a new Bond account.

There was a welcoming atmosphere when entering the branch. Our pre arranged appointment was dealt with on time. The clerk dealing with our appointment was friendly, courteous, and helpful. All in all a worthwhile and pleasant experience. Reviewed on: 20th January 2023

Reply from Newbury Building Society Thank you so much for your kind words and taking time to leave feedback - we do appreciate it and will be sure to share your comments with our colleagues in branch, who will be so pleased to hear them Response date: 23rd January 2023

Excellent

I was helped by a very pleasant and helpful young lady who was very efficient. Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th January 2023

Very happy experience

Patient and helpful service, everthing explained. Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 20th January 2023

Easy to deal with

I found the account opening process quick and easy and the staff very friendly and pleasant to deal with Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 20th January 2023

Friendly and helpful advice

Reviewed my savings with a member of the team and opened another account. Delighted with the Charity Saver which I had previously not considered. Now through the Newbury, my savings are helping raise funds for Alzheimer’s. Such a good idea. The staff member was very friendly and knowledgeable. Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a review, we really do appreciate it. Response date: 20th January 2023

Good Service

Very welcoming on a Monday morning, with friendly and cheerful staff. I am a new member to the society and they very thoroughly took me through the process of opening a new account. Nothing was too much trouble. It's always nice to know that you can have a face-to-face conversation at the branch given that so much is now down to technology and being online. Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th January 2023

Having to wait 8 days for an appt

All great once we got seen but too long to wait. Other building societies were able to help immediately Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - we are sorry that the wait was longer than expected, we have been through a particularly busy period and have adjusted our appointment times to try and ease this issue. Response date: 20th January 2023

Very Helpful Assistance

Having just opened two accounts with Newbury I had several queries. The lady (I believe it was Gemma) helped me over the telephone and then followed up with a message advising everything had been completed as per my instructions. Very happy with the service. Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 20th January 2023

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Newbury Building Society: Savings reviews

88% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8705)

sj

Straightforward account opening

Opening a new Bond account.

Excellent

Very happy experience

Easy to deal with

Friendly and helpful advice

Good Service

Having to wait 8 days for an appt

Very Helpful Assistance

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

Join Smart Money People

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