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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8705 reviews)

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4.88

Based on 8,703 reviews, last reviewed 25th Apr 2026

88% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Opening an Account We open another account. We were guide through the various options by 'B' which was a delightful experience. Paperwork completed in very competent man... Read more Reviewed on: 25th April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

Children saving accounts

It was informative and Paula explained all the options available to me for the children’s saving accounts. Reviewed on: 20th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Paula, who will be so pleased to hear them. Response date: 20th January 2023

very positive feedback

Thank you for your kind and informative help in choosing the right savings account for me. Reviewed on: 19th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback and you're welcome. Response date: 20th January 2023

Great savings accounts

Great savings accounts, very fair rates and excellent customer service, very friendly staff and they always answer the telephone. Can't speak highly enough of them. Reviewed on: 19th January 2023

Reply from Newbury Building Society Hi Angela - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th January 2023

The account was straight forward to open and someone was always on the end of the telephone to answer any questions.

Very impressed with customer service! Reviewed on: 19th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th January 2023

Better than anywhere else I know!

The service that you get here is second to none. Far better than elsewhere. The staff really care about the customers Reviewed on: 19th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 19th January 2023

Successful opening

Booked appointment a few days earlier, completed application, paid initial deposit, left to continue my day. Passbook arrived a few days later with account number, etc. Set up online access and all done! Quick with no hassles. Reviewed on: 17th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 17th January 2023

Very simple

A straightforward experience ,well handled Reviewed on: 17th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really appreciate it. Response date: 17th January 2023

Opening new ISA - excellent service - excellent product

Visited Alton Branch 16 Jan 2023 to open ISA in my name and my wife did same Reviewed on: 17th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with the Alton branch, who will be so pleased to hear them. Response date: 17th January 2023

Superb staff .superb rates .

As a disabled customer I am so glad I switched all my savings to newbury several years ago.The branch is accessible and the staff are extremely patient ,kind and knowledgeable of products. I am so impressed with my local branch that I have successfully recommended several family members to switch to newbury as well Reviewed on: 16th January 2023

Reply from Newbury Building Society Hi J - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th January 2023

Newbury Building Society

Helpful, efficient and kept to their word. Reviewed on: 16th January 2023

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 16th January 2023

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