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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.90 (8749 reviews)

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4.90

Based on 8,749 reviews, last reviewed 23rd Jun 2026

55% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Changing accounts. I asked about account with higher interest and was immediately helped - all very quick and efficient Reviewed on: 23rd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8749)

Excellent in every way

The person helping me provided helpful information before my appointment and then opening three new accounts - my first at Newbury Building Society was done without fuss and all done in 45 mins. My books arrived the following day. I shall now be opening accounts for my grandchildren. Just brilliant. Reviewed on: 28th January 2023

Reply from Newbury Building Society Thank you for taking time to leaves feedback and your kind words, we appreciate it. Response date: 30th January 2023

Pleasant and efficient

All necessary details explained well. Reviewed on: 28th January 2023

Reply from Newbury Building Society Thank you for taking time to leaves feedback, we appreciate it. Response date: 30th January 2023

A really thorough look at all our options and explained very easily

Paula was very professional and explained very clearly our best options for investing our money. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leaves feedback and your kind words, we appreciate it. We will share your comments with Paula, who will be so pleased to hear them. Response date: 30th January 2023

Warm & friendly welcome

I required a "short time" savings account to collect donations from nursing colleagues spread around the country to enable us to make a donation to Marie Curie on our behalf in memory of one of our group who has sadly & suddenly died & lives in Wales. My bank was unhelpful but the staff & Newbury Building Society were extremely helpful, kind & caring & explained everything in full . Making a sad occasion a pleasant experience. Thank you. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it and we are pleased we were able to help you at such a sad time. Response date: 30th January 2023

Opening Senior Savings account as new customer

Basingstoke Branch. We were able to book a face-to-face appointment for the next day. Met at the agreed time by Richard and taken through the new customer/new account process by him. Very personable and easier to have him input the data than my wife and I attempting to. Process was a little lengthy but we achieved our aim in one visit, so this was appreciated by us. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Richard who will be pleased to hear them. Response date: 27th January 2023

Savings accounts

Very informative appointment, guidance and advice was excellent. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th January 2023

Very prompt service

Pleasant and helpful on the phone Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th January 2023

Excellent

Very helpful went through everything with me and explained everything. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th January 2023

The Newbury Building Society provides an excellent and valuable customer service presence in our local towns..

Very pleased with the products on offer and the friendly and helpful staff. Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 27th January 2023

Senior saver

From going on line to the account actually being opened was far to long I am still waiting for the activation mail 2 weeks later Reviewed on: 27th January 2023

Reply from Newbury Building Society Thank you for your feedback - we are sorry to hear about the delay in opening your account and we will look into this, thank you for advising us. Response date: 27th January 2023

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Newbury Building Society: Savings reviews

55% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Newbury Building Society: Savings now

Newbury Building Society Savings reviews (8749)

Excellent in every way

Pleasant and efficient

A really thorough look at all our options and explained very easily

Warm & friendly welcome

Opening Senior Savings account as new customer

Savings accounts

Very prompt service

Excellent

The Newbury Building Society provides an excellent and valuable customer service presence in our local towns..

Senior saver

Review Newbury Building Society: Savings now

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