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Newbury Building Society: Savings reviews

4.88
Based on 8,710 reviews, last reviewed 28th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8710)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Face-to-face service is 5 stars. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

2
Refurbed branch OK, clinical, no date or clock on view. Date is important, no defined area for queuing needs to be addressed. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback. We are always looking to improve, and we are addressing the queuing in the branch with markers and will look at providing a clock for the date and time. Response date: 15th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, efficient staff, good communication on rate changes. Comfortable seating area, no negatives. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Served by a very pleasant young lady, love the new branch. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I am very happy with the service and welcome I have had. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Everything is OK at present, I like the new layout in the Newbury branch. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
You need to arrange a queueing system, the queue was back to the entrance door, with no room for new visitors. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We have implemented queuing markers to assist with this, and we will monitor this and implement changes where we can. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Telephone feedback, questions re. postal deposit and ema subs excellent as always. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Feel comfortable coming here, staff are pleasant and helpful, my money is safe. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Always had savings and previously a mortgage and always been happy. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023
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Newbury Building Society

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