Smart Money People Logo
Go to business site
Share this page
Link copied

Newbury Building Society: Savings reviews

View other Newbury Building Society products
4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B
Visit provider site Read all reviews Write a review

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Newbury Building Society Savings reviews (8705)

Newbury Building Society Branch Review

5
Maricel has been excellent with lots of help. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Very good service, the frount door needs attention at it keeps opening. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We are amending the opening of the door and encouraging queuing further in the branch to try and alleviate this. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Clock and bin required for customers needs. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback, we appreciate it. We are looking at providing a clock. Please ask our team to dispose of any waste for you, they will be pleased to help. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Too open, especially when in the queue, space not well used. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
I love coming into branch - friendly, lovely people. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

4
Face-to-face service is 5 stars. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

2
Refurbed branch OK, clinical, no date or clock on view. Date is important, no defined area for queuing needs to be addressed. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback. We are always looking to improve, and we are addressing the queuing in the branch with markers and will look at providing a clock for the date and time. Response date: 15th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, efficient staff, good communication on rate changes. Comfortable seating area, no negatives. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
Served by a very pleasant young lady, love the new branch. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Newbury Building Society Branch Review

5
I am very happy with the service and welcome I have had. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
Newbury Building Society Logo
Newbury Building Society

Do you have a different Newbury Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Newbury Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill