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Newbury Building Society: Savings reviews

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4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

Newbury Building Society Branch Review

5
Friendly and efficient staff, Stacey looked after us well today, was local resident for many years. Like the referbished office. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 16th January 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Have been members for some time really enjoy a lovely new office, very welcoming and pleasant. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
The queue arrangement could do with a bit of a rethink, door remained open when anyone is close. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. We have provided markers for queuing as a result of feedback and the door sensors are being amended. We hope this will improve this. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Opening of refurbished branch, nice cake, no coffee. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Apologies for no coffee, we will try to provide this in future when we hopefully have cake again! Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Like the new branch but miss having somewhere to sit. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. We have the same number of seats by each desk, by the window and in the booth and will always provide more should they all be in use, please request a seat if all others are in use and we will be happy to provide. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
The layout is all wrong, anybody outside can see all the transactions at the desk. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. If you would like a private room for your transaction or a till further into the branch please ask a member of our team, who will be happy to accommodate this. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very good service, excellent information. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
I've always had excellent service from NBS - always friendly, helpful stff. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback, and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent service, a tad fresh in in new surroundings. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to provide feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Beautifully refurbished branch, staff always great. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking the time to provide feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

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