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Newbury Building Society: Savings reviews

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4.88

Based on 8,705 reviews, last reviewed 25th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

7%

1%

0%

0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026

Verified source

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

Newbury Building Society Branch Review

5

Everything is OK at present, I like the new layout in the Newbury branch. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking the time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023

Newbury Building Society Branch Review

5

You need to arrange a queueing system, the queue was back to the entrance door, with no room for new visitors. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We have implemented queuing markers to assist with this, and we will monitor this and implement changes where we can. Response date: 16th February 2023

Newbury Building Society Branch Review

5

Telephone feedback, questions re. postal deposit and ema subs excellent as always. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023

Newbury Building Society Branch Review

5

Feel comfortable coming here, staff are pleasant and helpful, my money is safe. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023

Newbury Building Society Branch Review

5

Always had savings and previously a mortgage and always been happy. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023

Newbury Building Society Branch Review

5

Local, easy access and pleasant manners. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023

Newbury Building Society Branch Review

5

Easy to understand explanation, polite staff, good rates. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023

Newbury Building Society Branch Review

5

Ease of discussing needs and your saving options and staff members on the phone not a call centre. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023

Newbury Building Society Branch Review

5

Smart, clean, staff pleasant and polite. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023

Newbury Building Society Branch Review

5

Love the new refit, nice bright and airy, very colour co-ordinating. Reviewed on: 31st December 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023

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