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Newbury Building Society: Savings reviews

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4.88
Based on 8,705 reviews, last reviewed 25th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

John was really helpful in Thatcham branch. John was really helpful in Thatcham branch. All staff very friendly and helpful Reviewed on: 25th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B
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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8705)

Newbury Building Society Branch Review

5
Bit concerned about the new layout, desks by the window allowing anyone to watch through the window to see what you're doing. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback. We appreciate it. If you would like to transact in a private room or a till further into branch, please let our team know and they will be happy to assist. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Love the new refit, very futuristic, chic and eye catching on the High St. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback and for your kind words- we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

1
The updated branch is extremely unsafe from a security point of view for both staff and customers, no safety for the desk staff and anyone can see my transactions through the window. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for leaving feedback, which we take seriously. We are more than happy to provide you with a provate room or a counter away from the window when you are in branch, please just let our team know this is what you'd prefer. From a security point of view the measures in place are higher from a technical point of view than previously. We would be happy to talk this through with you in branch on your next visit. Response date: 15th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
The new layout at the Northbrook st. branch. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback - we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Worry about it being open for staff security wise. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback - we appreciate it. The security in place is equal if not more advanced than previously, it includes measures that keep our people safe. We are unable to share details but thank you for your concern. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
The personal service and always helpful and cheerful. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback and for your kind words- we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Like how polite and kind staff are and the good interest rates. Like how easy it is to do an ISA transfer. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback and for your kind words- we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Local to me and only bank on the High St. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to provide feedback and for your kind words- we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Great being able to do business over phone/ post very knowledgeable and professional. Reviewed on: 31st December 2022
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Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Always polite and friendly whenever I visit the branch. Reviewed on: 31st December 2022
Verified Member's avatar
Verified Member
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

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