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Newbury Building Society: Savings reviews

4.88
Based on 8,710 reviews, last reviewed 28th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

Amy at Didcot No one explains the leaflets as well as AMY.very professional lady.she is I Believe a credit to her organisation Reviewed on: 28th April 2026
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Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8710)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, cheerful staff as always. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff always polite, friendly having a seat in front of staff is very appreciated. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Shame you don't provide a Wi-Fi signal, appaling. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback , please ask in branch as we have a guest wifi when its required. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff are always friendly and extremely helpful. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly, helpful, explained fully, what customer service should be, thank you. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Enjoy being able to visit the branch, helpful staff, glad you are now rewarding my investment with higher interest rate. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words. We appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Documents print sometimes too small in places, telephone interaction good. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Please do request documents in larger print if this would be of help and we can provide these. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Always nice and helpful, chairs at the counters. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Nice, friendly and great customer service. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful friendly staff, easy to open accounts. Reviewed on: 31st December 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 16th February 2023
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Newbury Building Society

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