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Newbury Building Society: Savings reviews

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4.90

Based on 8,748 reviews, last reviewed 22nd Jun 2026

54% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

91%

7%

1%

0%

0%

Latest highest rating:

5

Very helpful ladies in the branch who helped me make... Very helpful ladies in the branch who helped me make an appointment then an excellent amount of advise whilst at appointment Reviewed on: 22nd June 2026

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8748)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Newbury Building Society Branch Review

5

Like having chairs to sit on when doing transactions, very trustworthy and helpful. Reviewed on: 30th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023

Newbury Building Society Branch Review

4

I was happy with the service and the way I was treated. Reviewed on: 30th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023

Newbury Building Society Branch Review

5

Really great service, spacious and airy. Reviewed on: 30th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023

Newbury Building Society Branch Review

5

Daisy and Alice were very friendly and on form. Reviewed on: 30th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Daisy and Alice, who will be pleased to hear them. Response date: 17th February 2023

Newbury Building Society Branch Review

5

Well explained, very friendly and polite. Reviewed on: 30th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023

Newbury Building Society Branch Review

5

Daisy gave me good financial advice to transfer some of my funds to gain more interest. Reviewed on: 30th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. We will be sure to share your comments with Daisy, who will be pleased to hear them. Response date: 17th February 2023

Newbury Building Society Branch Review

5

Helpful, happy with the rate change coming up. Reviewed on: 30th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023

Newbury Building Society Branch Review

5

Glad to hear interest rates are rising. Reviewed on: 30th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 17th February 2023

Newbury Building Society Branch Review

5

Great customer service, thoroughly explained well all the T&Cs for opening the account. Reviewed on: 30th November 2022

Reply from Newbury Building Society Thank you for taking time to provide feedback, we appreciate it. Response date: 16th February 2023

Newbury Building Society Branch Review

5

You offer an amazing service at your branch. Reviewed on: 30th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback, and your kind words. We appreciate it. Response date: 16th February 2023

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