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Newbury Building Society: Savings reviews

4.88
Based on 8,714 reviews, last reviewed 30th Apr 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Love being able to deal with a real person, in this... Love being able to deal with a real person, in this case Samantha. Thank you! Reviewed on: 30th April 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8715)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
Generally a high standard of personal service. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
I have to do business by post and phone, but the staff do their best. Only 1 mistake in 25 years. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
Friendly and local, although would be nice to have a branch in Petersfield. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
There are always staff available to talk to, and you're not pushed online. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
A nice coffee or whiskey from SA would make it even better. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
Efficient, courteous and pleasant. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Interest is low compared to other companies. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
Like the interest rates and good service. Reviewed on: 30th November 2022
Reply from Newbury Building Society Hi - Thank you for taking the time to submit a review, we really appreciate it. We are glad that your experience with us was positive. Thank you once again, take care. Response date: 14th December 2022
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Newbury Building Society

Opening new acco

5
Both Tracey’s that that I dealt with while opening my new account & updating my name change were very informative & pleasant, I’m happy with how the transactions went Reviewed on: 28th November 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we will be sure to share your comments with Tracey and Tracie, who will be so pleased to hear them. Response date: 28th November 2022
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Newbury Building Society

I had excellent professional service from one of your team members at the Newbury branch

5
It was a pleasure to visit your branch in Basingstoke this week The service was very personal and professional would recommend to anybody Reviewed on: 26th November 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 28th November 2022
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Newbury Building Society

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