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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8710 reviews)

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4.88

Based on 8,709 reviews, last reviewed 28th Apr 2026

87% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Helpful advice to maximise savings. Went into Didcot branch to transfer money from my savings into my ISA, to use my allowance for this year. Helen advised me that I could do a whole acc... Read more Reviewed on: 28th April 2026

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8710)

clear and precise

All details of the choices of accounts available to my situation were explained in full by very helpful and friendly staff. Reviewed on: 8th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 9th November 2022

Recommending Newbury Building Society

Clear sound advice on best account to save in. Reviewed on: 7th November 2022

Reply from Newbury Building Society Thank you for your kind words - we appreciate you taking time to leave feedback. Response date: 8th November 2022

Very Helpful

Overall took rather longer than I had expected Reviewed on: 6th November 2022

Reply from Newbury Building Society Thank you for your feedback - we appreciate it - we will look at the process and what we can do to manage expectations at this time. Response date: 7th November 2022

Opening a new Cash ISA.

Simplicity itself. A very speedy response in sending me the appropriate forms and once filled in, the new account was quickly in place. Reviewed on: 4th November 2022

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 7th November 2022

Good

Excellent service and understanding of my specific needs. Reviewed on: 4th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it Response date: 4th November 2022

Very attentive. Good old fashioned banking in a modern tech environment.

As above. Staff attentive especially as I was having a lot of frustration with transferring from another financial institution. Seems a well run local bank...customer satisfaction although my first te experience excellent. Reviewed on: 4th November 2022

Reply from Newbury Building Society Thank you for your kind words - we appreciate it and the time you have taken to provide feedback. Response date: 4th November 2022

New Privilege account

Very helpful and successful face to face meeting with Ken in the Basingstoke branch. Reviewed on: 4th November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 4th November 2022

Very helpful and friendly.

Hazel was really friendly, helpful and very professional. I would recommend Newbury Building Society to anyone based on my experience today. Reviewed on: 2nd November 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it and will be sure to share your comments with Hazel who will be so pleased to hear them. Response date: 2nd November 2022

polite and helpful staff.

Staff went to great pains to make us comfortable and to ensure that we understood our options and benefits. Reviewed on: 1st November 2022

Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we really appreciate it. Response date: 2nd November 2022

Excellent Customer Service

On first entering the Andover Branch we were greeted with a smile and a warm welcome. The comfy chairs by the counter were a nice addition. The process for opening a new account was quite straightforward and the Customer Service Manager talked us through the whole process. We feel it is so important to talk to a real person, face to face, as a way of building trust in the organisation. Overall, a very positive experience. Reviewed on: 1st November 2022

Reply from Newbury Building Society Thank you so much for your kind words and for taking time to leave feedback - we do appreciate it and will share your comments with the Andover team who will be so pleased to hear them. Response date: 2nd November 2022

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