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Newbury Building Society: Savings reviews

4.88
Based on 8,709 reviews, last reviewed 28th Apr 2026
87% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
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Latest highest rating:

5

Helpful advice to maximise savings. Went into Didcot branch to transfer money from my savings into my ISA, to use my allowance for this year. Helen advised me that I could do a whole acc... Read more Reviewed on: 28th April 2026
NedW's avatar
NedW

Latest lowest rating:

2

I am trying to get online with no luck despite being... I am trying to get online with no luck despite being in touch with Newbury branch Reviewed on: 14th April 2026
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Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

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Newbury Building Society Savings reviews (8710)

Excellent savings advice!

5
Met with the lovely Sarah in the Thatcham Branch. She gave me clear advice and helped me decide which account was best for me. Reviewed on: 16th November 2022
Reply from Newbury Building Society Hi - Thank you for taking the time to leave a review, we really appreciate it. We will be sure to share your comments with Sarah in our Thatcham branch, who will be so pleased to hear them. Response date: 17th November 2022
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Newbury Building Society

Very nice welcome

5
My wife has been a member for some time, as I wanted to open a new savings account she recommended The Newbury, so as we were in Newbury we visited temporary branch at our head office on Bartholomew Street, and was very happy with the lady that help me to open my account. Reviewed on: 16th November 2022
Reply from Newbury Building Society Hi - Thank you for taking the time to leave us a kind review, we really do appreciate it. Response date: 17th November 2022
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Newbury Building Society

Top customer service, advice and knowledge

5
A breath of fresh air, Friendly top customer service with great knowledge and advice, imagine ringing a branch and speaking to somebody who is able to help you, give advice and arrange a meeting quickly, that’s The Newbury Reviewed on: 15th November 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and for your kind words - we will be sure to share with the team at Wokingham :-) Thank you! Response date: 16th November 2022
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Newbury Building Society

efficient and with appropriate advice

5
Needed to change my savings to maximise interest at the level of savings...Achieved Reviewed on: 14th November 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it Response date: 15th November 2022
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Newbury Building Society

Opening up account

4
Good experience whilst opening up new account. Wish all building societies are like this. Reviewed on: 14th November 2022
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we appreciate it. Response date: 15th November 2022
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Newbury Building Society

Opening a new savings account

4
The advisor was really helpful, not the type of thing that I would normally recommend. Reviewed on: 12th November 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 14th November 2022
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Newbury Building Society

Friendly and efficient

4
I was a bit surprised that it was necessary to make an appointment to open an account, but having done so it was all very efficient and straightforward. Nice peolpe. Reviewed on: 11th November 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback and your kind words, we appreciate it. Response date: 14th November 2022
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Newbury Building Society

Current and friendly luxury in a truly historic setting

5
Everybody is always so helpful and unpressured. Because it is a local building society and the staff are local too they understand needs of the area as well as individual customers Reviewed on: 11th November 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we really do appreciate it. Response date: 11th November 2022
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Newbury Building Society

Excellent service

5
Very pleasant,informative,experience Reviewed on: 8th November 2022
Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 9th November 2022
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Newbury Building Society

My experience today

5
I was very impressed with the prompt courteous attention I received today. Ken answered all queries I had. I was pleased that I choose your building society. Thank you Reviewed on: 8th November 2022
Reply from Newbury Building Society Thank you for your kind words and for taking time to leave feedback - we really appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 9th November 2022
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Newbury Building Society

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