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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8715 reviews)

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4.88

Based on 8,715 reviews, last reviewed 30th Apr 2026

81% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Amazing customer service I was served by Bridget at the Abingdon branch and she was really helpful and knowledgeable. Reviewed on: 30th April 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8715)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Newbury Building Society Branch Review

Great to deal withcan we have larger plastic wallets for the passbooks please Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review. We appreciate your feedback and will feed back to the relevant teams. Response date: 29th November 2022

Newbury Building Society Branch Review

Very helpful and very patient with us, advice was ecxellent Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us review, we really do appreciate it. Response date: 28th November 2022

Newbury Building Society Branch Review

Always greeted with big smiles staff always helpful Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 28th November 2022

Newbury Building Society Branch Review

I really value face to face contact Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 28th November 2022

Newbury Building Society Branch Review

I called in for advice on accounts and found Rachel extremely helpful over the phone Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, thank you. Response date: 28th November 2022

Newbury Building Society Branch Review

Excellent customer service, very friendly professional and efficient Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 28th November 2022

Newbury Building Society Branch Review

Responsive organisedgood interpersonal skills Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 28th November 2022

Newbury Building Society Branch Review

The staff are always very friendly and helpful Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 29th November 2022

Newbury Building Society Branch Review

Would prefer email advice on interest changes and flexibility to save much larger sums throughout the year Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 29th November 2022

Newbury Building Society Branch Review

Very personable and polite, thank you Reviewed on: 31st October 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 29th November 2022

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Newbury Building Society: Savings reviews

81% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Newbury Building Society Savings reviews (8715)

Really friendly, helpful staff and also easy to add funds by internet as well.

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Newbury Building Society Branch Review

Do you have a different Newbury Building Society product?

Want to see more from Newbury Building Society?

Mortgages

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