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Newbury Building Society: Savings reviews

4.88
Based on 8,718 reviews, last reviewed 6th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

So personal. So personal. Very nice to talk with a member of staff face to face. Reviewed on: 6th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8719)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
Called in for advice on accounts and found Rachel extremely helpful Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. We will be sure to share your comments with Rachel, who will be so pleased to hear them. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent customer service, very friendly, professional and efficient Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Responsive,organised thorough, good personalble service Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
The staff are always very friendly and helpful Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Would prefer email advice on interest changes and flexibility to save much larger sums per year, Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we appreciate it. We will be sure to share your comments with the relevant teams. Response date: 29th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very personalble and polite. Thank you Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very kind and explained my options perfectly Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
The staff are so pleasant always have time for you, will be glad when your back in town it's a long walk but enjoyable Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Great service from stacey, very good at her job Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your comments with Stacey, who will be so pleased to hear them. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Really good service, very friendly especially Maricel Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to share your comments with Maricel, who will be so pleased to hear them. Response date: 6th October 2022
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Newbury Building Society

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