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Newbury Building Society: Savings reviews

4.88
Based on 8,718 reviews, last reviewed 6th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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Latest highest rating:

5

So personal. So personal. Very nice to talk with a member of staff face to face. Reviewed on: 6th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8719)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

4
My only shock was finding you don't transfer money to 3rd parties Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to pass over your feedback to the relevant team. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very friendly staff, lovely to sit at the counter rather than standing Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Interest rates could be better, staff amazing as always Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. We will be sure to share your feedback with the relevant teams. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Always love coming into branch and seeing happy people who actually want to talk to you, only down fall is low rates, wish they were higher Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really appreciate it. We will be sure to share your comments with the relevant teams. Response date: 29th November 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Always a great experience with newbury, have all savings and mortgage here. Happy with service for both Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Do most transactions via post, always efficient and prompt Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. We will be sure to pass your comments on to the relevant team. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Always welcoming, always smiling, always helpful,friendly staff Reviewed on: 30th September 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us your feedback, we really do appreciate it. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Great explained products, very helpfuland very friendly Reviewed on: 30th September 2022
Reply from Newbury Building Society It's great to hear about your recent experience in one of our branches - thank you for your feedback. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Great knowledge of the products, very friendly clearly explained Reviewed on: 30th September 2022
Reply from Newbury Building Society Thank you for taking the time to leave us some feedback. Response date: 6th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
New account opening very easy and stress free opening the account, pleased with the service very professional Reviewed on: 30th September 2022
Reply from Newbury Building Society Thank you for your feedback, it's great to hear that you found our account opening process easy and stress free. Response date: 6th October 2022
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Newbury Building Society

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