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Newbury Building Society: Savings reviews

Name: Savings
Rating: 4.88 (8719 reviews)

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4.88

Based on 8,718 reviews, last reviewed 6th May 2026

80% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

So personal. So personal. Very nice to talk with a member of staff face to face. Reviewed on: 6th May 2026

Verified source

Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8719)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018

Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023

Efficient service

Very helpful and knowledgeable the staff at Winchester Branch Reviewed on: 20th September 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 21st September 2022

First class service

Opened a new account, no appointment made, was made even easier by downloading and completing form first, all done in approx 15-20 minutes, books arrived by post a few days later. Reviewed on: 20th September 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we appreciate it. Response date: 21st September 2022

Online Account not easy to use

Had difficulty setting up a nominated account. It took 2 secure messages and 3 phone calls to verify my bank account of 40+ years. I hope it will be set up today. Reviewed on: 20th September 2022

Reply from Newbury Building Society Sorry to hear this, please do let us know if this issue is not resolved and we will look into what may have caused the delays for you. Response date: 21st September 2022

Customer Care outstanding at the Newbury BS in Wokingham

Staff are warm, friendly and remember you, however rarely you visit. Delightful. Reviewed on: 20th September 2022

Reply from Newbury Building Society Thank you so much for your kind words and for taking time to leave feedback for our Wokingham team. They will be so pleased to hear your comments. Response date: 21st September 2022

Additional account

As always the staff at your Wokingham branch are helpful and friendly Reviewed on: 20th September 2022

Reply from Newbury Building Society Thank you so much for your kind words and for taking time to leave feedback for the Wokingham team, who will be so pleased to hear your comments. Response date: 21st September 2022

Opening savings account

A very good customer service experience. The person dealing with us did an efficient and thorough job with a pleasant and friendly manner. Reviewed on: 20th September 2022

Reply from Newbury Building Society Thank you for taking time to leave feedback - we do appreciate it. Response date: 21st September 2022

Savings Appointment

Had an appointment with Daisy, she was very helpful and made my wife and I feel very reassured when depositing a large amount of money with newbury building society. Answered all of our questions and even called us to keep us updated on our cheque clearance! So nice to deal with lovely beings and not robots. Would definitely recommend Hungerford branch, we've always experienced lovely service there. Reviewed on: 5th September 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a kind review, we really do appreciate it. We will be sure to share your comments with Daisy, who will be so pleased to hear them. Response date: 6th September 2022

Good advice from local branch

Although I do many financial transactions online sometimes there is a real advantage in being able to talk to staff face to face about forthcoming interest rate changes. This discussion prevented me from closing my welcome to Newbury account when I opened a EMA account. Many thanks to the Wokingham office staff. Reviewed on: 3rd September 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with the Wokingham branch, who will be so pleased to hear them. Response date: 5th September 2022

Excellent advise on my savings

The member of staff who was very patient with me was Ken , who made my new account easy to understand Reviewed on: 2nd September 2022

Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with Ken, who will be so pleased to hear them. Response date: 5th September 2022

Newbury Building Society Branch Review

Whenever I've dealt with Newbury BS, I've always received top rate service. Thank you all so very much always a pleasure to deal with you. Reviewed on: 31st August 2022

Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a review, we really do appreciate it. Response date: 4th October 2022

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