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Newbury Building Society: Savings reviews

4.88
Based on 8,719 reviews, last reviewed 6th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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Latest highest rating:

5

Helpful highly efficient and not corporate. Helpful highly efficient and not corporate. Reviewed on: 6th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8719)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
New member but sign up experience today was lovely from Subhashim. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we really do appreciate it. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
All the staff great service, so friendly. Phoned up and Sarah was so helpful friendly and polite, she arranged everything we needed for an appointment. Isobel dealt with opening accounts for us in branch. She was amazing and organised everything - just great service. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. We will be sure to share your comments with both Sarah and Isabel, who will be so pleased to hear them. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Lots of help from staff to set up mobile app transfer, lots of support by phone call - great help. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
The staff in my local Thatcham office always polite, very helpful and very friendly. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us a review, thank you. We will be sure to share your feedback with our Thatcham branch, who will be so pleased to hear it. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very patient lady helped with lots of things. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us feedback, thank you. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Easy access online, staff clear and helpful. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we really do appreciate it. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Staff at Thatcham always very helpful and polite. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us feedback, we appreciate it. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
No issues with Newbury - closing account due to moving area. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you for taking the time to leave us a review, we appreciate it. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Excellent customer service, always friendly and smiling. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - we appreciate the time taken to leave us your feedback, thank you. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Nothing more to say - very helpful, always happy. Reviewed on: 31st August 2022
Reply from Newbury Building Society Hi - thank you very much for taking the time to leave us a review, we appreciate it. Response date: 4th October 2022
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Newbury Building Society

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