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Newbury Building Society: Savings reviews

4.88
Based on 8,719 reviews, last reviewed 6th May 2026
80% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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Latest highest rating:

5

Helpful highly efficient and not corporate. Helpful highly efficient and not corporate. Reviewed on: 6th May 2026
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Latest lowest rating:

2

I am finding it very difficult to create an account... I am finding it very difficult to create an account on line. Very confusing. Reviewed on: 29th April 2026
Jean B's avatar
Jean B

About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Newbury Building Society Savings reviews (8720)

Review of the Newbury Building Society, Savings:

Really friendly, helpful staff and also easy to add funds by internet as well.

5
I met staff of Newbury Building Society at Abingdon Air Show and liked the sound of the account which I subsequently opened in branch. The service I received in branch was very good and the whole process was very smooth. Since then I have used internet access which again is very user-friendly (I'm not computer-savvy, so need simple systems!). Reviewed on: 4th January 2018
Reply from Newbury Building Society Thank you for taking the time to leave feedback - we appreicate it Response date: 16th November 2023
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Newbury Building Society

Newbury Building Society Branch Review

5
As a new member, all the products were explained to us, in order to make an informed choice. Reviewed on: 31st August 2022
Reply from Newbury Building Society Brilliant. Thank you so much for your review - we hope you'll be a member for many years to come! Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
As a new member, Tracie explained everything she knew would help us. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you so much for your feedback - we'll be sure to pass on your comment to Tracie. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Helpful, polite and informative staff. Customer care excellent. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you very much for taking the time to leave us such a positive review. It is much appreciated! Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Absolutely A1 customer services. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you very much for taking the time to let us know! Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Very helpful when adding a POA to mums account. Reviewed on: 31st August 2022
Reply from Newbury Building Society Very pleased to hear about your great experience with us. Thank you for letting us know. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Polite, helpful, knowledgeable staff. Always a good experience. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you for your fantastic feedback - it is much appreciated. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Friendly helpfuland knew about the product I was interested in. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you for taking the time to give us your thoughts - we really do appreciate it. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
Good ease of account operation much appreciated. Reviewed on: 31st August 2022
Reply from Newbury Building Society Brilliant - thank you for your feedback. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

5
I don't often do feedback as so busy but have to on this occasion as Ms. Newnham was so helpful. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you for taking the time to leave us a review, and for your positive feedback regarding Cassie. We will be sure to pass your comment on to her. Response date: 4th October 2022
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Newbury Building Society

Newbury Building Society Branch Review

4
Can make deposits monthly by post. Reviewed on: 31st August 2022
Reply from Newbury Building Society Thank you for your positive feedback! Response date: 4th October 2022
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Newbury Building Society

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