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Newbury Building Society: Savings reviews

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4.88

Based on 8,800 reviews, last reviewed 21st Sep 2026

23% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

7%

1%

0%

0%

Latest highest rating:

5

Tasha was so helpful. Tasha was so helpful. I came into the branch as i wanted to set up a standing order from my bank account to my Newbury account. She enquired if we had... Read more Reviewed on: 21st September 2026

Verified source

Latest lowest rating:

1

Disaster from start (and still unfinished!) My experience with Newbury has been a non‑stop disaster. The website is riddled with errors, the online journey constantly breaks, and I’ve been repea... Read more Reviewed on: 21st September 2026

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About this product

Newbury Building Society offer a range of savings accounts.

You can book a savings appointment in branch, over the phone or via video call. If you don’t need support, you can also apply for a savings account online.

Newbury Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Newbury Building Society before, you can also leave a review and share your experience.

Review Newbury Building Society: Savings now

Help others make smarter decisions by sharing your own experience.

Newbury Building Society Savings reviews (8800)

Newbury Building Society Branch Review

5

Good that Paula has returned after her holiday and covid! Nice to see the team back together again. Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Newbury Building Society Branch Review

5

Matthew was very helpful with his comments. Pity he is leaving soon to go to Head Office for Mortgages! Daisy is really getting to grips with the system and always very polite and helpful with he customer relations, most appreciated! Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Newbury Building Society Branch Review

5

Always answer the telephone quickly great to have a high st presence, like branch based account and passbook. Very efficient always no suggestions to better. Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Newbury Building Society Branch Review

5

Great customer service, really friendly and understanding Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Newbury Building Society Branch Review

4

Efficiant friendly staff and prompt service following telephone call to branch Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Newbury Building Society Branch Review

5

The welcome and the total profesionalism of the staff Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Newbury Building Society Branch Review

5

Great team at Wokingham always greeted with a friendly face. Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Newbury Building Society Branch Review

5

Always enjoyed friendly but professional service Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Newbury Building Society Branch Review

5

I like that I can put my savings somewhere safe even from myself Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

Newbury Building Society Branch Review

5

I like the personal approach and being able to visit my local branch at Wokingham Reviewed on: 30th April 2022

Reply from Newbury Building Society Many thanks for taking time to leave feedback - we appreciate it. Response date: 13th March 2023

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